Savannah Desjardins
Barre,VT
Summary
Program Technician with proven experience in supporting program goals and objectives. Skilled in managing office activities, assisting program executives, and providing support to program participants. Highly organized with exceptional customer service capabilities.
Overview
4
4
years of professional experience
Work History
Program Technician 2
State of Vermont-DCF Business Office (Contracted)
Waterbury, VT
05.2025 - Current
- Organized and maintained digital files and databases of information related to programs.
- Attended training sessions to stay up-to-date on program policies and procedures.
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Updated existing state documents with new or revised information as needed.
Program Technician 2
State of Vermont-DOL
Montpelier, VT
05.2024 - 04.2025
- Sorted incoming mail according to established procedures and distributed it to appropriate departments.
- Prepared labels for mailing purposes using software programs such as Microsoft Word or Excel.
- Provided support to management staff in regards to data entry processes.
- Followed up on pending tasks until completion.
- Created spreadsheets to track data entries.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
Vermont First Responder
Williamstown Fast Squad
Williamstown, VT
10.2024 - 01.2025
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Documented patient condition and treatment to facilitate plan of care.
- Assessed patient condition to administer first-aid treatment or advanced level life support.
Volunteer Firefighter
Barre Town Fire Department
Barre, VT
09.2023 - 06.2024
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Attended community events to provide information on fire safety awareness initiatives.
- Interacted professionally with victims, witnesses and other personnel associated with an incident.
Program Technician 1
State of Vermont - DVHA (Contracted)
Barre, VT
03.2023 - 05.2024
- Sorted and distributed incoming mail.
- Maintained updated knowledge through continuing education and advanced training.
- Conducted research to identify potential grant opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained a high level of professionalism when dealing with difficult customers.
Paraeducator, Special Education
Barre City Elementary & Middle School
Barre, VT
09.2022 - 01.2023
- Collaborated with other professionals such as occupational therapists, speech pathologists, psychologists and social workers to provide comprehensive support services to special needs students.
- Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
- Maintained accurate records of student attendance, grades, behavior reports.
- Developed instructional materials that met the unique needs of each student's learning style.
Behavior Interventionist
Seeds of Change
Montpelier, VT
05.2022 - 09.2022
- Conducted functional behavioral assessments to identify the function of problem behaviors.
- Attended IEP meetings as requested by school administration or parents.
- Utilized data collection methods such as frequency counts, duration recording, and ABC charts to monitor student progress.
Cashier
TJX Companies
Berlin, VT
11.2021 - 09.2022
- Processed returns and exchanges of merchandise in accordance with store policies.
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Spaulding High School
Barre06-2020
High School Diploma -
Central Vermont Career Center
Barre06-2020
Skills
- Data entry
- Document preparation
- Customer service
- Team collaboration
- Time management
- Communication skills
- File organization
- Administrative support
References
References available upon request.
Timeline
Program Technician 2
State of Vermont-DCF Business Office (Contracted)
05.2025 - Current
Vermont First Responder
Williamstown Fast Squad
10.2024 - 01.2025
Program Technician 2
State of Vermont-DOL
05.2024 - 04.2025
Volunteer Firefighter
Barre Town Fire Department
09.2023 - 06.2024
Program Technician 1
State of Vermont - DVHA (Contracted)
03.2023 - 05.2024
Paraeducator, Special Education
Barre City Elementary & Middle School
09.2022 - 01.2023
Behavior Interventionist
Seeds of Change
05.2022 - 09.2022
Cashier
TJX Companies
11.2021 - 09.2022
High School Diploma -
Spaulding High School
High School Diploma -
Central Vermont Career Center
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