Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doreen Jones

Philadelphia,Pennsylvania

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

22
22
years of professional experience

Work History

Healthcare Account Manager

DOCS Health
Pipersville, PA
01.2023 - Current
  • Monitored performance metrics related to healthcare accounts and reported findings to senior management.
  • Facilitated communication between internal teams working on different aspects of an account project.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Responded promptly to customer inquiries regarding health care services and products.

Logistics Supervisor

Philadelphia Public Health Department
Philadelphia, PA
06.2021 - 01.2023
  • Provided oversight to ensure daily operations ran efficiently and effectively.
  • Organized transportation of goods in accordance with customer requirements.
  • Managed inventory control activities including tracking stock levels and ordering new materials when needed.
  • Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
  • Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.
  • Designed warehouse layouts to maximize usability of available storage space.

Health and Safety Coordinator

CTEH
Little Rock, AR
01.2021 - 05.2021
  • Conducted regular safety inspections of all work areas to ensure compliance with OSHA regulations.
  • Conducted risk assessments to identify potential health and safety issues in the workplace.
  • Monitored employee performance related to safety practices and provided feedback when necessary.
  • Created detailed reports on any accidents or incidents that occurred in the workplace.

Medical Logistics Supervisor

NJ Army National Guard
Sea Girt, NJ
10.2015 - 12.2019
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Participated in conferences related to industry trends or organizational developments.

Logistics Supervisor

NJ Army National Guard
Sea Girt, NJ
02.2010 - 10.2015
  • Identified issues, analyzed information and provided solutions to problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained strong leadership skills by managing projects from start to finish.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Developed and maintained courteous and effective working relationships.

Medical Specialist

NJ Army National Guard
Sea Girt, NJ
08.2001 - 02.2010
  • Tested finished products to perform quality assurance and identify discrepancies.
  • Assisted with regulatory binders and quality assurance and quality control procedures.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Master of Arts - Healthcare Administration

Eastern University
Wayne, PA
05-2006

Skills

  • Performance Tracking
  • Customer Needs Assessment
  • Inventory Management
  • Account Management
  • Planning and Coordination
  • Supply Chain Management
  • Warehouse Safety
  • Logistics Management

Timeline

Healthcare Account Manager

DOCS Health
01.2023 - Current

Logistics Supervisor

Philadelphia Public Health Department
06.2021 - 01.2023

Health and Safety Coordinator

CTEH
01.2021 - 05.2021

Medical Logistics Supervisor

NJ Army National Guard
10.2015 - 12.2019

Logistics Supervisor

NJ Army National Guard
02.2010 - 10.2015

Medical Specialist

NJ Army National Guard
08.2001 - 02.2010

Master of Arts - Healthcare Administration

Eastern University

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Doreen Jones