Doreen Kalmus
Portland,OR
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
33
33
years of professional experience
Work History
Complex Assistant Director of Events
Hilton Portland Downtown And The Duniway Hotel
06.2022 - 05.2024
- Collaborated with cross-functional teams to successfully execute large-scale events.
- Ensured seamless event experiences by overseeing all aspects of event coordination, from registration to post-event followup.
- Led a team of event coordinators, providing guidance and support in executing successful events.
- Facilitated effective communication among team members, resulting in smooth operation during high-pressure situations.
Senior Event and Catering Manager
Hilton Sedona Resort At Bell Rock
07.2006 - 06.2022
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
Senior Sales Manager
L'Auberge De Sedona
08.2003 - 07.2006
- Sold and serviced group business in an upscale, 4 diamond rseort.
- Created and set guidelines to better utilize time and staff.
Sales Manager
Venetian Resort Hotel Casino
02.1998 - 08.2003
- Promoted from Sands Expo and Convention Center to become part of the core opening staff and opened the 3000 room property.
- Continually broke all goals set, including ADR, and revenue goals.
National Sales Manager
Sands Expo And Convention Center
10.1991 - 02.1998
- Hired as a Services Sales Representative and quickly promoted to Manager of Ancillary Services after increasing sales by 30% in my first year.
- Promoted to National Sales Manager, selling groups the 1 million sq. ft. convention center
Education
Bachelor of Science - Marketing
Northeastern University
Boston, MA05.1984
Skills
- Event Planning Expertise
- Guest Management
- Crisis Management
Accomplishments
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Timeline
Complex Assistant Director of Events
Hilton Portland Downtown And The Duniway Hotel
06.2022 - 05.2024
Senior Event and Catering Manager
Hilton Sedona Resort At Bell Rock
07.2006 - 06.2022
Senior Sales Manager
L'Auberge De Sedona
08.2003 - 07.2006
Sales Manager
Venetian Resort Hotel Casino
02.1998 - 08.2003
National Sales Manager
Sands Expo And Convention Center
10.1991 - 02.1998
Bachelor of Science - Marketing
Northeastern University
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