Doreen Mueller
Avondale,AZ
Summary
Dynamic Key Account Manager with a proven track record at Floor & Decor, excelling in client relationship building and business development. Expert in data-driven decision making, I successfully developed strategic account plans that enhanced client satisfaction and retention, driving significant growth opportunities in competitive markets.
Overview
34
34
years of professional experience
Work History
Key Account Manager
Floor & Decor
01.2016 - Current
- Assisted in managing key client relationships to ensure satisfaction and retention.
- Supported the development of strategic account plans to align with client needs.
- Conducted market research to identify trends and opportunities for client growth.
- Collaborated with cross-functional teams to deliver tailored solutions for clients.
National Sales Manager
Bedrosians Tile & Stone
01.1998 - 01.2016
- Developed and implemented national sales strategies to drive revenue growth across multiple regions.
- Led cross-functional teams to enhance customer engagement and improve service delivery.
- Analyzed market trends and competitor activities to identify new business opportunities.
- Established key performance indicators to measure sales team effectiveness and productivity.
Sales Associate
Motor City Car Sales
01.1992 - 01.1998
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained knowledge of products to assist customers in making informed purchasing decisions.
- Collaborated with team members to achieve sales targets and enhance customer satisfaction.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout experiences.
Education
Associate of Applied Science - Business Administration
Rancho Santiago College
Irvine, CA06-1988
Skills
- Client relationship building
- Business development
- Key account management
- Data-driven decision making
Timeline
Key Account Manager
Floor & Decor
01.2016 - Current
National Sales Manager
Bedrosians Tile & Stone
01.1998 - 01.2016
Sales Associate
Motor City Car Sales
01.1992 - 01.1998
Associate of Applied Science - Business Administration
Rancho Santiago College