Doreen Tolentino
Pico Rivera,CA
Summary
Executive Administrative Assistant with over 5+ years of experience managing office functions and providing executive level support to presidents and clients. Seeking to apply my detailed -oriented talents and adaptable personality to fulfill the company’s needs.
Overview
8
8
years of professional experience
Work History
Test Administrator
Trujillo-Arias, Inc
05.2016 - 12.2018
- Administer ATB testing for students.
- Fostered positive relationships with faculty members, collaborating on efforts to improve overall testing experiences for students.
- Assisted in the analysis of student performance data, identifying trends and areas for improvement in testing methods.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Played an active role in routine audits, ensuring proper documentation was maintained consistently throughout the year.
- Enhanced test-taking experience by implementing efficient administration procedures.
- Collaborated with colleagues for consistent test administration practices across departments.
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Provided exceptional customer service to students and faculty, addressing inquiries related to test scheduling and logistics.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Facilitated a calm testing atmosphere by effectively addressing any issues or concerns during exams.
- Maintained test integrity through thorough adherence to security protocols and guidelines.
- Ensured accurate test results by effectively monitoring and proctoring examinations.
Executive Administrative Assistant
Trujillo-Arias, Inc
05.2016 - Current
- Assisting in the day-to-day functions of the company.
- Managed and prioritize presidents’ schedule as well as travel arrangements.
- Coordinate weekly staff meeting
- Supervising 4 office staff.
- Write reports, developing and composing contracts for new incoming clients.
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Managed budgets and expenses, maintaining financial records for accurate reporting and analysis.
- Ensured timely completion of projects by monitoring progress against deadlines, providing updates to executives as needed.
- Recruit candidates, Onboarding new staff, training, and employee verification.
- Develop and update policies and procedures.
- Maintain employee records, conduct disciplinary action and monitor employee performance.
- Tracking labor laws
- Tracking of all expenses, verifying incoming invoices and or bills for accuracy as well as making sure all debts are paid in full.
- Preparing reports/balance sheets.
- Billing all clients for services rendered, sending out reminders to clients for past due payments.
- Resolving discrepancies between invoices and receipts, posting payments, prepare financial reports, documents for delinquent accounts.
- Entering new hire information into payroll system.
- Collecting all manual and electronic timesheets, reviewing timesheets for accuracy, sending out error notification and reminders.
- Distributing paychecks, managing direct deposits, payroll deductions, garnishments and levies, federal and state payroll taxes deposits and returns.
Education
High School Diploma -
Woodrow Wilson Senior High School
Los Angeles, CA06.1991
Skills
- Administrative Support
- Time management
- Multitasking
- Problem solving
- Attention to detail
- Customer service
- Staff Training
- Social skills
- Proactive
Timeline
Test Administrator
Trujillo-Arias, Inc
05.2016 - 12.2018
Executive Administrative Assistant
Trujillo-Arias, Inc
05.2016 - Current
High School Diploma -
Woodrow Wilson Senior High School