Doreen Torok
Fort Myers,FL
Summary
Experienced Tag and Title Clerk with proven knowledge of DMV regulations, vehicle title processing and customer service. Strong organizational skills coupled with ability to manage multiple tasks simultaneously ensures efficiency in fast-paced environments. Demonstrated history of improving office operations by streamlining filing systems and enhancing data entry processes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Tag and Title Clerk
Estero Bay Chevrolet
Estero, US
03.2021 - Current
- Processing registrations using DLR and DSN
- Great relationship with Palm Beach Tag Agency
- Out of State registrations thru an out of state Tag Agency
- Wholesales
- Posting, titles, and clean wholesale schedule and receipt ach from wholesales
Office Administrator
County Line Nissan
Middlebury, US
02.1998 - 10.2020
- Posting deals/billing: ; which include examining all documents for signatures and accurate information and DMV paperwork, which I ensure is sent out in a timely manner
- Provide administrative assistance as needed by keeping schedules up to date for an easy month end closing
- Familiarity with insurance cards, licenses, H-13 and a number of other motor vehicle documents
- Pay special attention to CODS and deposit that have to be collected from our customers
- Receipt EFTs and other monies every morning for bank deposit
- I payoff the cars witch are on floor plan so when we have an audit we are compliant with the guidelines set forth to us
- Payroll is another one of my responsibilities
- I collect and add up hours for our 75+ employees
- Enter new employees and maintain all employee files
- Also help any Department Problems get rectified in a timely manner when needed
Examiner, License Renewal
Connecticut Department of Motor Vehicles
Stamford, US
11.1996 - 09.1998
- Provided Connecticut driver's licenses
- Strictly examining all documents with the knowledge to quickly spot fraudulent paperwork
- Provided CDL, hazmat and other special licenses by checking history of all applicants to make sure their tests are complete, cleared by other states and have all proper up to date paperwork
- Examiners window where I had one on one customer interaction
- This position also required me to examine all paperwork pertaining to the transaction
- Appropriate documents, dates, year, make and model along with any other paperwork needed to complete the transaction
- When all documents were correct I would collect the fees to complete the transaction
Education
University of Bridgeport
Bridgeport, CTSkills
- Dealership experience
- Phone Etiquette
- Title processing
- Customer service
- Administrative Experience
- Registration processing
- Document verification
- Time management
Certification
Notary, 03/01/21, 02/01/27
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Tag and Title Clerk
Estero Bay Chevrolet
03.2021 - Current
Office Administrator
County Line Nissan
02.1998 - 10.2020
Examiner, License Renewal
Connecticut Department of Motor Vehicles
11.1996 - 09.1998
University of Bridgeport