DORELDRA CHATMAN
Cordova,USA
Summary
Talented property management professional overseeing daily operations for large-scale properties. Proven track record in tenant relations, financial oversight, and maintaining high occupancy rates. Skilled in problem-solving and communication, ensuring tenant satisfaction and effective management of rental agreements.
Overview
6
6
years of professional experience
Work History
Property Manager
Mini Mall Storage
Cordova, USA
11.2025 - 03.2026
- Oversaw daily operations for 500-unit storage facility, including rentals, payment processing, truck rental management, and security monitoring to ensure seamless service delivery
- Conducted lock checks and property walkthroughs to ensure cleanliness, address repairs, and identify safety issues, enhancing tenant satisfaction
- Managed unit auctions and issued delinquent notices, maintained accurate records, and completed end-of-day reports to support financial accountability
Health Specialist
Téléperformance
05.2024 - 11.2025
- Facilitated support for patients and caregivers through phone, email, and chat.
- Managed high call volumes while delivering empathetic support to patients.
- Guided clients in understanding coverage benefits and claims status via phone and email communication.
- Verify insurance eligibility and copays, handle patient information with confidentiality
Property Manager
Multi South Property
09.2023 - 05.2024
- Ensured high occupancy rates through tenant engagement and timely rent collections, minimizing financial losses
- Oversaw day-to-day property operations, implementing organized systems to enhance efficiency
- Collaborated with office staff, maintenance, and contractors to streamline move-in and move-out processes
- Communicated with owners, processed weekly reports, participated in operational meetings
QA Associate Repair Tech
FEDEX / Apple One / Manpower
04.2021 - 09.2023
- Tested and repaired Toshiba printer while loading IOS on Panasonic 3eTablets
- Inspected products for defects or damages and entered findings in Oracle reports
- Picked and packed customer orders accurately for reinstalment of IOS on iPad 4 devices
Property Manager
Hayes Gibson Property
07.2020 - 04.2021
- Managed property operations, oversaw staff, and reviewed invoices and expenses for accuracy.
- Managed daily operations of multiple storage facilities.
- Facilitated rental agreements and lease renewals, ensuring compliance and tenant satisfaction.
- Resolved resident complaints efficiently and expedited maintenance requests.
- Communicated with tenants, escalating complaints, work order resolutions, monitored accounts
- Maintained accurate tenant records and billing information in management software.
- Developed and implemented marketing strategies to attract customers.
Skills
- Administrative experience
- Tech Repair
- Property Inspection
- Problem-Solving Ability
- Fair Housing regulations
- Detail-Oriented
- Live chat
- Financial report writing
- Problem-Solving
- Time management
- Remote Phone Communication skills
- Management
- Organizational
- Maintenance
- Customer service
- RF scanner
- Scheduling
- Personal Property management
- Rent collection
- Property management
- Customer relationship management
- Record keeping
- Conflict resolution
- Leasing operations
- Multi-family property management
Timeline
Property Manager
Mini Mall Storage
11.2025 - 03.2026
Health Specialist
Téléperformance
05.2024 - 11.2025
Property Manager
Multi South Property
09.2023 - 05.2024
QA Associate Repair Tech
FEDEX / Apple One / Manpower
04.2021 - 09.2023
Property Manager
Hayes Gibson Property
07.2020 - 04.2021