Dorena Christy
Consultation Manager
Gilbert,AZ
Summary
Seeking a position to enhance an existing mission of guiding others to a bespoke pathway of health and well-being. Earned acumen, especially fast-paced environments and adaptable to last-minute changes. Thrive under pressure and consistently earn high marks for work quality, speed and authentic care.
Overview
10
10
years of professional experience
Work History
Patient Care Representative
Self-Employed
Gilbert, AZ
02.2024 - Current
- Fiduciary role representing money management and healthcare path.
- Conducted research on diverse cancer care clinics, analyzing their approaches and methodologies in both in-patient and out-patient settings.
- Enhanced collaboration amongst healthcare professionals including physicians, nurses, pharmacists, insurers and other involved parties to ensure effective patient care planning.
- Resided in and with patient at cancer care facility.
- Acquired knowledge and skills through active engagement in ongoing educational courses related to immunotherapy, IV therapy, UBVI therapy, heat therapy, and B.E.S.T. technique, nutritional therapies, and integrative medicine protocols.
Member Success Manager
Revitalize Weight Loss and Wellness
Phoenix, AZ
05.2022 - 02.2024
- Managed and prioritized excellent customer assistance via different platforms- inbound calls, website, and CRM.
- Successful consultative selling presentations/ negotiation both in-person and virtually.
- Demonstrated expertise in diverse technologies and nutrition practices, complemented by extensive knowledge of disease diagnostics, medications, and supplements.
- Exceed client expectations by delivering timely, upfront program cost, including timeline(s).
- Strategically work with staff to optimize client experience and streamline workflows.
Business Relationship Manager
JP Morgan Chase
Phoenix, AZ
01.2016 - 06.2022
- Responsible for enhancing and expanding the business banking footprint of multiple branch locations.
- Acted as a trusted consultant, working with CEOs, Presidents, and Controllers to improve cash flow.
- Established platform and suite of banking services, tailored to meet the specific needs of each business.
- Developed and sustained connections with multiple centers of influence, branch personnel, chamber associations, and BNI.
Business Development Officer
Wells Fargo
Gilbert, AZ
04.2014 - 07.2016
- Conducted market research to identify potential clients and industry trends.
- Maintained and enhanced pipeline for qualified mid-size to large revenue based businesses of $20MM+.
- Enthusiastically partnered with a Commercial Lender to generate proposals.
Education
Master Yoga Teacher, 500 RYS
Arizona Yoga Academy, AZ Yoga Alliance Cert.
01-2023
Holistic Nutritionist
American Assoc. of Drugless Practitioners (AADP)
01-2022
Spanish Language And Literature
Arizona Corporate Languages
Phoenix, AZ01-2015
Series 6, Life & Health
U.S. Securities And Exchange Commission
01-2003
Associate of Arts - Liberal Arts And General Studies
Chandler Gilbert Community College
Arizona01-1997
Bachelor of Arts - In Progress -Business Communications
University of Phoenix
Tempe, AZSkills
- Empathetic
- Outgoing and Energetic
- Articulate Communication
- Problem-Solving Aptitude
- CRM Software
- Cross-Functional Teamwork
- Spanish Fluency
References-attached Letters of recommendation
References available upon request.
Timeline
Patient Care Representative
Self-Employed
02.2024 - Current
Member Success Manager
Revitalize Weight Loss and Wellness
05.2022 - 02.2024
Business Relationship Manager
JP Morgan Chase
01.2016 - 06.2022
Business Development Officer
Wells Fargo
04.2014 - 07.2016
Master Yoga Teacher, 500 RYS
Arizona Yoga Academy, AZ Yoga Alliance Cert.
Holistic Nutritionist
American Assoc. of Drugless Practitioners (AADP)
Spanish Language And Literature
Arizona Corporate Languages
Series 6, Life & Health
U.S. Securities And Exchange Commission
Associate of Arts - Liberal Arts And General Studies
Chandler Gilbert Community College
Bachelor of Arts - In Progress -Business Communications
University of Phoenix