Dedicated customer service representative skilled in active listening, data entry, and problem-solving. Committed to enhancing customer experiences and training new staff to meet organizational goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Kroger
Brownstown, MI
11.2023 - 06.2024
Assisted customers with inquiries, ensuring timely resolution of issues.
Processed transactions efficiently, maintaining accuracy in cash handling.
Collaborated with team members to enhance customer service experience.
Trained new staff on operational procedures and company policies.
Cashier
Meijer
Woodhaven, MI
10.2022 - 04.2023
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and store navigation.
Maintained cleanliness and organization of checkout area and merchandise displays.
Handled cash, credit, and mobile payments while ensuring accuracy in transactions.