Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorena Grey

Detroit

Summary

Dedicated customer service representative skilled in active listening, data entry, and problem-solving. Committed to enhancing customer experiences and training new staff to meet organizational goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Kroger
Brownstown, MI
11.2023 - 06.2024
  • Assisted customers with inquiries, ensuring timely resolution of issues.
  • Processed transactions efficiently, maintaining accuracy in cash handling.
  • Collaborated with team members to enhance customer service experience.
  • Trained new staff on operational procedures and company policies.

Cashier

Meijer
Woodhaven, MI
10.2022 - 04.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area and merchandise displays.
  • Handled cash, credit, and mobile payments while ensuring accuracy in transactions.

Education

High School Diploma -

Chadsey High School
Detroit, MI
06-1988

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Kroger
11.2023 - 06.2024

Cashier

Meijer
10.2022 - 04.2023

High School Diploma -

Chadsey High School