Summary
Overview
Work History
Education
Skills
PROFILE SUMMARY
TRAINING & AWARDS
Timeline
Generic

Doretha Pollard Sheffield

Columbus,Georgia

Summary

Administrative Professional with extensive experience in school operations, office management, student support, and customer service. I am skilled in attendance tracking, report preparation, and communication, and in maintaining a positive, organized front office environment. I am seeking a School Clerk or Administrative Support position where strong organizational and interpersonal skills contribute to an efficient, welcoming school setting.

Diligent Administrative Assistant with a solid background in managing clerical tasks within an elementary school setting. Proven ability to maintain student records and assist faculty with administrative needs. Demonstrated organizational and communication skills to support school operations effectively.

Overview

12
12
years of professional experience

Work History

Elementary School Clerk

Muscogee County School District
12.2025 - Current
  • Operate office computers, phone systems, and clerical equipment
  • Prepare reports, correspondence, and school documents as requested
  • Receive and route incoming calls, emails, and front office inquiries
  • Maintain and enter student attendance information and confidential records
  • Generate reports through the Infinite Campus student information system

Recruiter / Staffing Coordinator

Crown Healthcare Services
04.2024 - 10.2025
  • Sourced and screened candidates through multiple recruitment platforms
  • Conducted outreach, cold calls, and event-based recruiting for nursing staff
  • Entered financial data and processed bi-weekly and monthly payroll
  • Calculated bonuses, overtime, and salary changes with accuracy
  • Coordinated staffing needs and communication between departments

Administrative Support II

Department of Public Health – District 7
08.2023 - 03.2024
  • Processed MOUs, MOAs, and department contracts
  • Managed weekly mail processing and internal distribution
  • Coordinated travel arrangements for the District Manager
  • Ordered and managed office supply inventory

Administrative Support Assistant (Workday)

Mercer University School of Medicine
06.2021 - 08.2023
  • Ordered medical supplies for Community Medicine and Biomedical Sciences departments
  • Submitted and tracked purchase orders and requisitions
  • Assisted faculty with budget tracking and financial documentation
  • Processed travel documents and coordinated reservations for new hires and faculty events

Education Aide

Department of Defense Education
08.2016 - 05.2021
  • Supported teachers in implementing instructional programs and data collection
  • Assisted with clerical tasks such as scheduling, copying, and preparing materials
  • Provided instructional support to students, including those with special needs
  • Utilized classroom technology, including SMART Boards, Apple devices, and laptops

Technical Library Assistant (Student Services)

Georgia Military College
07.2015 - 05.2016
  • Meet periodically to collaborate with instructors to integrate library media skills into the classroom curriculum
  • Managed all areas of the Library Media Center for one library serving undergraduate college students online and in a classroom setting
  • Responsible for handling new student accounts and logging into their new college accounts
  • Supervised a staff of 3 assistants for student services and entered all data into the library computer software

Library Assistant

NAF Sawyers Library
09.2014 - 07.2015
  • Responsible for handling military accounts and checking military orders for clearing their library accounts
  • Communicated with military soldiers about overseeing the computer lab, including logging on and off the computer system, etc.

Education

Associate of Science - Business Etiquette

Columbus Technical College
Columbus, GA
05-2020

Bachelor’s - Psychology

Liberty University
03-2026

Associate of Applied Science - Business Administration

Southern New Hampshire University
01-2014

Skills

  • Strong organization
  • Maintaining confidentiality
  • Scheduling appointments
  • Filing systems

PROFILE SUMMARY

  • Years of experience providing administrative and clerical support in educational and public service environments
  • Skilled in managing front office operations, student attendance, and confidential records
  • Strong background in scheduling, communication coordination, and report processing
  • Experienced in recruitment support, payroll processing, and financial record management
  • Proficient with office equipment, data entry, Workday, Infinite Campus, and ALAYACARE
  • Known for accuracy, problem-solving, and maintaining professionalism with staff, students, and families

TRAINING & AWARDS

  • (OMEGA NU LAMBDA) for undergraduate students with a GPA of 3.5 or higher – Liberty University, Lynchburg, VA (2026)
  • Certificate of Appreciation – Fort Benning (2016)

Timeline

Elementary School Clerk

Muscogee County School District
12.2025 - Current

Recruiter / Staffing Coordinator

Crown Healthcare Services
04.2024 - 10.2025

Administrative Support II

Department of Public Health – District 7
08.2023 - 03.2024

Administrative Support Assistant (Workday)

Mercer University School of Medicine
06.2021 - 08.2023

Education Aide

Department of Defense Education
08.2016 - 05.2021

Technical Library Assistant (Student Services)

Georgia Military College
07.2015 - 05.2016

Library Assistant

NAF Sawyers Library
09.2014 - 07.2015

Bachelor’s - Psychology

Liberty University

Associate of Applied Science - Business Administration

Southern New Hampshire University

Associate of Science - Business Etiquette

Columbus Technical College
Doretha Pollard Sheffield
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