Dori Xiong
Commerce City,CO
Summary
Proven track record in enhancing inventory management and customer satisfaction at Ulta and DSW, demonstrating exceptional time management and interpersonal skills. Achieved significant reductions in stock waste while excelling in customer engagement, leading to increased sales. Skilled in cash handling and maintaining high safety standards, consistently meeting targets for credit card applications and promotions.
Overview
2
2
years of professional experience
Work History
Ulta Task Associate
Ulta
05.2024 - Current
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate/Cashier
Designer Shoe Warehouse
01.2023 - 11.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
High School Diploma -
Rio Linda High School
Rio Linda, CAEsthetician
Paul Mitchell The School - Denver
Denver, CO12.2024
Skills
- Time Management
- Attention to Detail
- Cash Handling
- Courteous and Professional
- Customer Engagement
- Strong Communication and Interpersonal Skills
- Inventory and Stocking
- Safety and Cleanliness Standards
Languages
Hmong
Native or Bilingual
Timeline
Ulta Task Associate
Ulta
05.2024 - Current
Sales Associate/Cashier
Designer Shoe Warehouse
01.2023 - 11.2023
High School Diploma -
Rio Linda High School
Esthetician
Paul Mitchell The School - Denver
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