Dorian Barrios
MCI
Fuquay-Varina,NC
17
years of professional experience
Control Service Technician Position
Work History
Service Manager
3 Years 5 Months- Maintain operational excellence through processes and accountability.
- Monitor and control call backs and warranties.
- Demonstrate a high level of customer service and satisfaction.
- Train your team on a weekly basis.
- Drive tech generated leads to sales and other departments.
Commercial Service Technician Level 3
2 Years 1 Month- Conducted routine maintenance on commercial HVAC systems to ensure optimal performance.
- Diagnosed and repaired electrical and mechanical issues in various commercial equipment.
- Collaborated with team to streamline service processes, enhancing operational efficiency.
- Trained junior technicians on safety protocols and best practices for equipment handling.
- Implemented troubleshooting techniques to accurately identify system malfunctions, reducing downtime.
- Supported fellow technicians with knowledge sharing, mentoring, and collaborative problem-solving efforts.
Commercial Service Technician
1 Year 6 Months- Diagnosing, troubleshooting, and efficiently resolving HVAC system issues on-site.
- Conducting repair calls on a diverse range of commercial and industrial HVAC equipment.
- Executing preventative maintenance, conducting site surveys, and implementing replacement modifications as required.
Residential HVAC Service Technician
2 Years 6 Months- Performing routine maintenance
- Diagnosing electrical and mechanical faults for HVAC systems
- Identifying maintenance risks on equipment
Maintenance Tech/ Service Manager
2 Years- Delegate and direct service tasks; monitor the progress of all current and pending projects
- Help train new employees in company procedures, including safety and work processes
- Organized, efficient, and results-driven
9 Years 10 Months
- Install and maintain diverse heating, ventilation and air conditioning systems
- Perform general and preventative maintenance on HVAC systems
- Respond to emergency situations in order to resolve issues on an immediate basis
- Responded to troubleshooting calls by effectively diagnosing and repairing the problem
Education
Associate of Science - HVAC
Skills
Microsoft Office
EPA Universal Certified
CPO Certified
OOP
OSHA 10
Niagara
Timeline
Commercial Service Technician Level 3
CCAC BUILDING SOLUTIONS
06.2024 - 2026Read More
Service Manager
iDeal Heating & Cooling LLC
02.2023 - 2024Read More
Commercial Service Technician
MCI
08.2021 - 02.2023Read More
Residential HVAC Service Technician
Yellow Dot Heating & Air Conditioning
01.2019 - 07.2021Read More
Maintenance Tech/ Service Manager
Cortland Partners
10.2016 - 10.2018Read More
Andres Barrios Heating & Air
01.2006 - 11.2015Read More
Wake Technical Community College
Associate of Science from HVAC
Read More