Summary
Overview
Work History
Education
Skills
gaming
Timeline
Generic
Dorian Carter

Dorian Carter

Alabaster,AL

Summary

Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations.

Overview

5
5
years of professional experience

Work History

Technical Assistant

UAB
03.2020 - 04.2022
  • Gathered, organized and distributed technical documentation.
  • Provided technical guidance and support to team members.
  • Updated supervisor on status of projects.
  • Performed minor maintenance and repair on malfunctioning computer equipment.
  • Performed minor maintenance and repair on malfunctioning computer equipment
  • Provided technical guidance and support to team members
  • Researched common technology performance issues to assist with diagnoses
  • Transferred computer files between programs
  • Troubleshot malfunctioning hardware and software deployments to support nonstop operations

Work Study Student

Sister
01.2022 - 02.2022
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Collaborated with staff members to guarantee students received best possible customer service.
  • Interacted respectfully with others to offer ideas, identify issues, and provide assistance
  • Interacted with customers by phone, email, or in-person to provide information

Volunteer

Boys And Girls Club
05.2019 - 08.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs
  • Maintained clean, neat, and operational facilities to serve program needs
  • Used strong interpersonal communication skills to convey information to others
  • Provided IT support by setting up and maintaining computers and other necessary technology

Lifeguard

Recreation Center
06.2017 - 08.2018
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Education

High School Diploma -

Thompson Highschool
Alabaster, AL
05.2023

Skills

  • Training Junior Team Members
  • Infection Control Procedures
  • Technical Presentations
  • Deskside Support

gaming

i also game from time to time and have experience with technology

Timeline

Work Study Student

Sister
01.2022 - 02.2022

Technical Assistant

UAB
03.2020 - 04.2022

Volunteer

Boys And Girls Club
05.2019 - 08.2020

Lifeguard

Recreation Center
06.2017 - 08.2018

High School Diploma -

Thompson Highschool

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Dorian Carter