Dorian Jones
Mobile,AL
Summary
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Overview
10
10
years of professional experience
Work History
Medical Billing Manager
Mobile Obgyn
Mobile, AL
08.2022 - Current
- Led billing operations, ensuring timely submission and accuracy of claims.
- Developed training programs for staff to enhance billing procedures and compliance.
- Implemented process improvements, reducing claim denials and enhancing revenue cycle performance.
- Oversaw accounts receivable management, maintaining optimal cash flow and resolving discrepancies.
- Analyzed billing data to identify trends and optimize reimbursement strategies.
- Collaborated with healthcare providers to streamline documentation and improve billing efficiency.
- Managed vendor relationships, negotiating contracts to enhance service delivery and cost-effectiveness.
Associate Patient Care Coordinator
USA Health University Hospital
Mobile, AL
07.2018 - 08.2022
- Coordinated patient scheduling to optimize clinic flow and minimize wait times.
- Coordinated patient care activities, ensuring seamless communication among healthcare providers and patients.
- Developed and implemented patient engagement strategies to enhance satisfaction and compliance.
- Trained and mentored new staff on best practices in patient care coordination and support systems.
- Streamlined appointment scheduling processes, reducing wait times and improving patient flow.
- Collaborated with interdisciplinary teams to create individualized care plans tailored to patient needs.
- Analyzed patient feedback to identify areas for service improvement and implement necessary changes.
- Managed electronic health record systems to ensure accurate documentation and accessibility of patient information.
Medical Biller and Coder
Alabama Orthoaedic Clinic
Mobile, AL
05.2015 - 07.2018
- Followed up with customers on unresolved issues.
- Worked productively in fast-moving work environment to process large volumes of invoices.
- Developed in-depth understanding of insurance policies and procedures.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Collected premiums and issued accurate receipts.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Processed and submitted insurance claims using advanced billing software to ensure timely reimbursements.
- Verified patient information and medical coding accuracy to maintain compliance with regulations.
- Resolved discrepancies in billing statements by liaising with healthcare providers and insurance companies.
- Analyzed coding practices to identify areas for improvement, enhancing overall billing efficiency.
- Trained new staff on coding standards, billing procedures, and software usage to promote consistency.
Education
High School Diploma -
Blount High School
Eight Mile, AL05.2016
Skills
- Analytics skills
- Healthcare regulations
- Medical terminology
- Quality improvement
- Customer assistance
- Exemplary communication
- Care coordination
- Case assessments
- Care transitions
- Care oversight
Timeline
Medical Billing Manager
Mobile Obgyn
08.2022 - Current
Associate Patient Care Coordinator
USA Health University Hospital
07.2018 - 08.2022
Medical Biller and Coder
Alabama Orthoaedic Clinic
05.2015 - 07.2018
High School Diploma -
Blount High School