Dorian L. Burks
Lanham,USA
Summary
Seasoned Loan Specialist with a proven track record at Freddie Mac, adept in leveraging ClearQuest and Microsoft Office to enhance loan processing efficiency. Demonstrates exceptional analytical skills and a commitment to improving financial solutions through meticulous analysis and relationship-building. Achieves optimal results in high-stakes environments, ensuring accuracy and compliance.
Overview
15
15
years of professional experience
Work History
Loan Specialist
Small Business Administration
Washington, DC
10.2024 - Current
- Process home and/or business loans and make recommendations on collateral needed to secure loans
- Apply accepted financial procedures to analyze financial resources to determine an applicant's ability to repay requested loans
- Review all pertinent facts needed to make eligibility determinations by analyzing such factors as the nature and cause of damage, intended use of proceeds, legislative and administrative loan limits, and disposition of insurance and other recoveries
- Ensure loan files contain all pertinent documentation to include conversations with applicants and written recommendations or justifications for conclusions
- Process loan applications on web-based computer systems
- Respond in writing to applicants or their representatives
- Utilize various software programs to perform daily tasks including SBA Software, Microsoft Word, Excel, Access, and Outlook
- Perform other loan processing, servicing, or other duties as assigned
- Work 40 hours per week
- Public Trust Clearance
Loan Specialist
Ardilla Federal Systems
Washington, DC
05.2020 - 05.2024
- Company Overview: (Contractor: Small Business Administration)
- Determine data needed to analyze/evaluate requests
- Analyze these requests in terms of financial condition for SBA approval
- Analyze financial statements (using cash flow projections and ratio analysis) as necessary to detect trends in the financial condition of the business and to initiate appropriate corrective actions
- Analyze the underlying problems and causes of delinquency and develop solutions to protect the interest of the Agency and the survival of the small business
- Assess borrower's or lender's need for assistance from other sources and counsels accordingly
- Utilize various software programs to perform daily tasks including SBA Software, Microsoft Word, Excel, Access, and Outlook
- Perform other loan processing, servicing, or other duties as assigned
- Work 40 hours per week
- Public Trust Clearance
- (Contractor: Small Business Administration)
Compliance review Analyst
Treliant llc
Washington, DC
01.2020 - 05.2020
- Company Overview: (Contractor)
- Review Service members Civil Relief Act (SCRA) protected accounts, including mortgages, consumer loans, and credit cards
- Using SCRA regulations along with subject matter expertise effectively managed complex and diverse quality operations
- Prepare and submit comprehensive weekly reports on the status of claims perform quality control reviews, prepare and report's findings in a clear and concise manner
- Work 40 hours per week
- Public Trust Clearance
- (Contractor)
Claims Analyst
Compugain
Washington, DC
10.2018 - 11.2019
- Company Overview: (Contractor: Fannie Mae)
- Manages multiple projects to address ageing claims and to facilitate processing of new claims in accordance with Service Level Agreements
- Consults with customers regarding servicing, investor reporting, delivery accuracy, custodial account management, document control, reporting, loss mitigation, and lender compliance to assist in complying with guidelines, servicing, and selling requirements
- Works independently or in teams to examine sub-servicer and seller-servicer (pre-transfer and post-transfer) claims for completeness, accuracy, and compliance to approve, deny or obtain additional information and documentation required for analysis
- Prepares and submits comprehensive weekly reports on the status of claims
- Communicates approval, denial and return of claims to sub-services and seller-servicers
- Creates and documents claims review procedures for customer-specific processing
- Work 40 hours per week
- Public Trust Clearance
- (Contractor: Fannie Mae)
Mortgage Broker
Independent Contractor
DMV Area
02.2016 - 10.2018
- Self-generated business utilizing various marketing methods (cold calls, flyers, and referrals)
- Built professional relationships to maintain and ensure future business
- Analyzed applicants' financial status, credit, and property appraisals to determine feasibility of granting loans
- Obtained and analyzed copies of loan applicants' credit histories, corporate financial statements, title, homeowners’ insurance, mortgage payoff and other financial information
- Serviced the DMV area for residential and commercial as well as SBA loans
- Provided customer service support for prospective and current clients throughout the sales lifecycle
- Work 40 hours per week
- Public Trust Clearance
Loan Originator
NRL Mortgage
Silver Spring, MD
08.2015 - 01.2016
- Self-generated business utilizing various marketing methods (cold calls, flyers, and referrals)
- Built professional relationships to maintain and ensure future business
- Stayed abreast of new types of loans and other financial services and products to meet customers' needs
- Analyzed applicants' financial status, credit, and property appraisals to determine feasibility of granting loans
- Obtained and analyzed copies of loan applicants' credit histories, corporate financial statements, title, homeowners’ insurance, mortgage payoff and other financial information
- Worked 40 hours per week
- Public Trust Clearance
Loan Originator
Pacific Union Financial, LLC
Fairfax, VA
04.2014 - 08.2015
- Self-generated business utilizing various marketing methods (cold calls, flyers, and referrals)
- Built professional relationships to maintain and ensure future business
- Stayed abreast of new types of loans and other financial services and products to meet customers' needs
- Analyzed applicants' financial status, credit, and property appraisals to determine feasibility of granting loans
- Obtained and analyzed copies of loan applicants' credit histories, corporate financial statements, title, homeowners’ insurance, mortgage payoff and other financial information
- Work 40 hours per week
- Public Trust Clearance
Business Analyst (Default Servicing Specialist)
Freddie Mac
Mclean, VA
12.2009 - 04.2014
- Collected mortgage data according to timely, accurate, and reliable data management practices and generated reports (i.e., foreclosure sales/deed in lieu activity error, delinquency/foreclosure not reported, raw data, and default exception)
- Oversaw loss mitigation procedures and provided direct management of servicers enabling effective credit loss management
- Conducted reviews, analyzed data, and prepared information for presentation and special projects
- Supported the technology group by testing system enhancements prior to release
- Within specified limits and referred loan applications outside of those limits to management for approval
- Met with applicants to obtain information for loan applications and to answer questions about the process
- Analyzed applicants' financial status, credit, and property appraisals to determine feasibility of granting loans
- Obtained and analyzed copies of loan applicants' credit histories, corporate financial statements, title, homeowners’ insurance, mortgage payoff, and other financial information
- Work 40 hours per week
- Public Trust Clearance
Education
BS - Marketing
Hampton University
Hampton, VASkills
- ClearQuest
- Email (Lotus Notes and Microsoft Outlook)
- Fannie Mae Desktop Underwriting
- Freddie Mac LP
- Loss Mitigation Workstation
- MIDA
- Microsoft Office (Word and Excel)
Awards
- 05/01/05, Top Gun Award, $1.5 million in sales
- 03/01/04, Top Dog Award, $2.4 million in sales
License
Licensed Mortgage Originator for the District of Columbia, NMLS# 1246532
Qualifications Summary
- Licensed Mortgage Originator for the District of Columbia
- Builds professional relationships to maintain and ensure future business
- Effective organizational, analytical, interpersonal communication and writing skills
- Productively manages multiple projects, establishes priorities, and adapts to the changing environment
- Exercises decision authority to increase revenue and mitigate financial loss
- Award winning sales techniques generating up to 2 million monthly (top 5 % of the company)
Timeline
Loan Specialist
Small Business Administration
10.2024 - Current
Loan Specialist
Ardilla Federal Systems
05.2020 - 05.2024
Compliance review Analyst
Treliant llc
01.2020 - 05.2020
Claims Analyst
Compugain
10.2018 - 11.2019
Mortgage Broker
Independent Contractor
02.2016 - 10.2018
Loan Originator
NRL Mortgage
08.2015 - 01.2016
Loan Originator
Pacific Union Financial, LLC
04.2014 - 08.2015
Business Analyst (Default Servicing Specialist)
Freddie Mac
12.2009 - 04.2014
BS - Marketing
Hampton University
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