Summary
Overview
Work History
Education
Skills
Timeline
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Dorian M. Tell

Munster,IN

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

14
14
years of professional experience

Work History

Bus Operator

Loyola University of Chicago
12.2023 - Current
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.

Loan Consultant

Auto Approve
03.2022 - 12.2023
  • Assisted clients in securing loans by providing personalized guidance and identifying suitable products.
  • Increased client retention rates by offering exceptional service and fostering strong relationships.
  • Exceeded sales goals through proactive networking and lead generation initiatives.
  • Provided ongoing training and mentorship to junior team members, fostering a culture of continuous improvement.

Operations Manager

Comcast/Xfinity
06.2010 - 11.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Education

High School Diploma -

Hunter Bolden Academy
Chicago, IL

Skills

  • Accounting systems and software
  • Documentation review
  • Database management
  • Financial advising
  • Communication
  • ADP/Kronos
  • Negotiation techniques

Timeline

Bus Operator

Loyola University of Chicago
12.2023 - Current

Loan Consultant

Auto Approve
03.2022 - 12.2023

Operations Manager

Comcast/Xfinity
06.2010 - 11.2021

High School Diploma -

Hunter Bolden Academy
Dorian M. Tell