Dorianna Soliz
Colorado Springs,CO
Summary
Dynamic Business Development Specialist with a proven track record at Recovery Unlimited, enhancing client relationships and fostering strategic partnerships. Skilled in crisis intervention and patient care, I improved recovery outcomes by 30% through effective teamwork and communication. Adept at market research and workshop facilitation, I thrive in collaborative environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Case Manager / Behavioral Health Professional (Intern)
Sandstone
Colorado Springs, CO
01.2023 - Current
- Delivered crisis intervention services to mitigate risks associated with substance use disorders, ensuring client safety and support.
- Conducted comprehensive needs assessments to create tailored treatment plans addressing specific client needs.
- Coordinated client care plans with interdisciplinary teams and community resources to enhance client support and outcomes.
- Maintained accurate, confidential documentation in compliance with regulations.
Business Development Specialist/Medical Manager
Recovery Unlimited
Colorado Springs, Colorado
01.2025 - 12.2025
- Developed strategic partnerships with community organizations and healthcare providers to enhance service delivery and community engagement.
- Conducted market research to identify potential clients and business opportunities, informing targeted business development strategies.
- Managed client relationships to ensure satisfaction and foster long-term partnerships.
- Collaborated with internal teams to align services with client needs and preferences.
- Facilitated workshops and training sessions for staff on effective business strategies.
Medical Support Specialist (Lead)
Achieve Whole Recovery
Colorado Springs, CO
01.2022 - 08.2025
- Enhance patient recovery outcomes by 30% through consistent care coordination and teamwork.
- Collaborated with healthcare professionals to develop and monitor effective patient treatment strategies.
- Assisted patients through withdrawal and recovery, providing essential emotional support and education.
- Maintained electronic health records and scheduled patient appointments to enhance service delivery.
Domestic Violence Specialist
Woman Against Violence
Colorado Springs, Colorado
01.2018 - 01.2024
- Provided crisis intervention support to empower clients facing domestic violence.
- Developed tailored safety plans based on individual client situations and risks.
- Facilitated support groups for survivors to foster shared experiences and enhance coping strategies.
- Conducted needs assessments to connect clients with appropriate resources and support options.
Medical Assistant
Emergency Department
Colorado Springs, CO
12.2022 - 11.2023
- Documented patient history, vitals, and test results in EHR systems, ensuring accurate and comprehensive patient records.
- Assisted physicians with patient care and clinical documentation to enhance workflow efficiency.
- Maintained sanitized, organized, and fully stocked exam rooms to facilitate smooth patient examinations.
CDL Truck Driver
Amazon
Colorado Springs, CO
12.2018 - 11.2022
- Delivered freight on schedule, ensuring timely service and maintaining a spotless driving record.
- Ensured vehicle safety and compliance with DOT regulations through regular maintenance checks.
- Operated commercial vehicles safely on designated routes for timely deliveries.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and freight details as per regulations.
Manager
Lowe's
Colorado Springs, CO
12.2015 - 10.2019
- Managed daily operations, supervised staff, ensured customer satisfaction through effective service delivery.
- Implemented cost-saving measures that enhanced operational efficiency and contributed to overall profitability.
- Managed daily store operations and ensured compliance with company policies.
- Led team meetings to discuss sales goals and customer service strategies.
- Trained and mentored staff on product knowledge and customer engagement techniques.
Education
Associate of Arts - Health Sciences
Pikes Peak Community College
Colorado Springs, CO10-2019
Certificate - Medical Assisting
IntelliTec College
CO12-2018
Bachelor of Science - Social Work
Pikes Peak Community College
Colorado Springs, COSkills
- Market analysis
- Client management
- Partnership development
- Negotiation techniques
- Insurance verification
- Health records management
- Medical terminology expertise
- Clinical documentation accuracy
- Appointment scheduling efficiency
- CRM management proficiency
- Project management
- Team leadership
- Time management skills
- Problem-solving capabilities
- Adaptability in dynamic environments
- Effective communication
- Active listening
- Customer service excellence
- Emotional intelligence
- DOT regulations knowledge
Certification
- Certified Medical Assistant (AAMA, CO Registered)
- Certified Addiction Technician - in progress
- Peer Recovery Certified
- CPR and First Aid Certified
- CDL Class A License
- QPR Cert
Languages
- English, Fluent
- Spanish, Intermediate
References
- Shannon Duncan, Professor, Community College of Colorado Springs, Shannon.Dunnan@pikespeak.edu
- Andre Burciaga Medical Support Supervisor, Achieve Whole Recovery, 562-637-9030
- Maria Andino, Business Partner, 719-238-3153
Bonus
"I've worn a lot of hats - from stethoscope to steering wheel - but the one that fits best is the one where I get to help people find hope again."
Timeline
Business Development Specialist/Medical Manager
Recovery Unlimited
01.2025 - 12.2025
Case Manager / Behavioral Health Professional (Intern)
Sandstone
01.2023 - Current
Medical Assistant
Emergency Department
12.2022 - 11.2023
Medical Support Specialist (Lead)
Achieve Whole Recovery
01.2022 - 08.2025
CDL Truck Driver
Amazon
12.2018 - 11.2022
Domestic Violence Specialist
Woman Against Violence
01.2018 - 01.2024
Manager
Lowe's
12.2015 - 10.2019
Associate of Arts - Health Sciences
Pikes Peak Community College
Certificate - Medical Assisting
IntelliTec College
Bachelor of Science - Social Work
Pikes Peak Community College