Antar Sabree
Peoria,AZ
Summary
Over 10+ years’ experience in sales, management, and customer service. Currently seeking a position in the tech field, which will require me to utilize my skills, abilities, and experience to add value to a company's success. Dedicated business administration professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
Behavioral Health Technician
Supreme Positive Innovation
Phoenix, Arizona
07.2021 - Current
- Ensured policies are aligned with strategic goals of company
- Responsible for implementing daily activities
- Processed and managed inventory counts and house schedules
- Provide and ensure highest quality of client safety and care
- Assist individuals to perform necessary activities of daily living
- Act as an individual advocating liaison between families and community agencies
- Provide structure to clients through consistency, nurturing, and mature modeling
Cenlar FSB
Glendale, Arizona
08.2019 - 06.2021
- Mortgage Servicing Professional
- Handle all levels of mortgage servicing inquiries, specifically related to default operations
- Use advanced systems to research and resolve inquiries while continuously providing first call resolution
- Explain mortgage servicing process information to borrowers
- Resolve borrower and client complaints requiring in-depth research and provide written explanations of research problems/resolutions
- Accurately track and document all communications with customers to provide a detailed history of contact
- Promote products and services with a focus on customer satisfaction and retention
- Take ownership of the customer experience
Store Manager
Mattress Firm
Glendale, Arizona
06.2008 - 10.2017
- Responsible for generating sales to meet or exceed budgets
- Processed and managed inventory counts
- Completed follow-up customer service calls and thank you letters
- Developed and trained new hires on curriculum to certify sales team on customer service
- Assisted with new store openings, remodels, and store closings
- Enforced company policies and state regulations are followed including, but not limited to merchandise, returns, cash handling, scheduled payment plans, arranged clients for financing terms and handled deposits
- For financing terms and handled deposits
Education
Master’s Degree - Business Administration
Grand Canyon University
Occupational Education
Wayland Baptist University
Skills
Strategic planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you are not willing to risk the usual, you will have to settle for the ordinary.
Jim Rohn
Timeline
Behavioral Health Technician
Supreme Positive Innovation
07.2021 - Current
Cenlar FSB
08.2019 - 06.2021
Store Manager
Mattress Firm
06.2008 - 10.2017
Master’s Degree - Business Administration
Grand Canyon University
Occupational Education
Wayland Baptist University