Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dorie Gonzalez

Galt,CA

Summary

Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Practice Lead

Adventist Health Lodi Memorial Galt Clinic
Galt, CA
04.2021 - Current
  • Supervised, trained and coached team of medical assistants.
  • Facilitated communication between various departments within the practice to ensure timely completion of tasks.
  • Provided leadership in creating a positive work environment for staff members by promoting teamwork and collaboration.
  • Managed financial aspects of the practice, including budgeting, forecasting, and cost containment initiatives.
  • Oversaw hiring process for new staff members, ensuring that all necessary paperwork was completed accurately and on-time.
  • Conducted performance evaluations for staff members to identify areas of improvement or training opportunities.

Lead Medical Assistant

Lodi Memorial Hospital
Galt, CA
11.2009 - 04.2021
  • Monitored inventory levels of medical supplies and equipment in order to maintain adequate stock at all times.
  • Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Ensured that all medical supplies were adequately stocked in the examination rooms.
  • Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.
  • Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
  • Provided guidance and support for new employees during their orientation period.

Medical Assistant

Lodi Memorial Hospital
Galt, CA
07.2002 - 08.2007
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Medical Assistant

Gill OB/Gyn Medical Group
Lodi, CA
03.2001 - 04.2002

Education

Consumnes River College
Sacramento, CA

GED -

Lodi Adult Education
Lodi, CA

Medical Assistant

Andon College
Stockton, CA

Skills

  • Team management and supervision
  • Staff Scheduling
  • Communicating with patient families
  • Bilingual in Spanish
  • Employee Performance Evaluations
  • Employee Work Scheduling
  • Decision-Making
  • Employee Recruitment and Hiring
  • Facility Oversight
  • Professionalism
  • Problem-Solving

Certification

  • Certified Medical Assistant (CMA)
  • Certified CPR
  • Certified Injection/Venipuncture
  • Certified Phlebotomy

Timeline

Practice Lead

Adventist Health Lodi Memorial Galt Clinic
04.2021 - Current

Lead Medical Assistant

Lodi Memorial Hospital
11.2009 - 04.2021

Medical Assistant

Lodi Memorial Hospital
07.2002 - 08.2007

Medical Assistant

Gill OB/Gyn Medical Group
03.2001 - 04.2002

Consumnes River College

GED -

Lodi Adult Education

Medical Assistant

Andon College

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Dorie Gonzalez