Dorien Hall
Dallas
Summary
Experienced with managing business operations, leading teams, and driving strategic initiatives. Utilizes expertise in financial oversight and process optimization to enhance business performance. Track record of fostering team collaboration and achieving operational excellence.
Overview
10
10
years of professional experience
Work History
Leasing Agent
Landmark Management Partners LLC
01.2025 - Current
- Facilitated property tours, showcasing amenities and features to prospective tenants.
- Negotiated lease agreements, ensuring compliance with regulations and tenant needs.
- Managed tenant inquiries, providing timely responses and exceptional customer service.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
Coordinator
Shiseido
03.2024 - 01.2025
- Coordinated sales activities to streamline communication between sales team and clients.
- Managed scheduling and logistics for meetings, optimizing resource allocation across teams.
- Analyzed customer feedback to identify trends, enhancing product offerings and service quality.
Estee Lauder Business Manager
Dillard’s,
04.2022 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Assisted in upselling products, increasing overall sales through effective communication techniques.
Jo Malone Business Manager
Nordstrom
11.2020 - 08.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Managed inventory levels, ensuring timely restocking and product availability.
- Utilized point-of-sale systems to process transactions accurately and efficiently.
- Resolved customer inquiries and complaints swiftly, maintaining positive store reputation.
Consumer Care Representative
Coast Professional Inc, 370
03.2018 - 08.2019
- Managed high-volume collections calls to recover outstanding debts efficiently.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Sales Manager
Affordable Home Furnishing
03.2015 - 03.2018
- Developed training programs to enhance product knowledge and sales techniques among staff.
- Collaborated with marketing teams to create promotional campaigns aligned with sales objectives.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Education
Marketing And Management
University of Louisiana At Monroe, Some College
Monroe, LAMarketing And Management
University of Phoenix
Tempe, AZHigh School Diploma -
Broadmoor Senior High School
Baton Rouge, LA2013
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Customer relationship management
- Friendly, positive attitude
- Teamwork and collaboration
- Organizational skills
- Calm under pressure
Timeline
Leasing Agent
Landmark Management Partners LLC
01.2025 - Current
Coordinator
Shiseido
03.2024 - 01.2025
Estee Lauder Business Manager
Dillard’s,
04.2022 - 02.2024
Jo Malone Business Manager
Nordstrom
11.2020 - 08.2022
Consumer Care Representative
Coast Professional Inc, 370
03.2018 - 08.2019
Sales Manager
Affordable Home Furnishing
03.2015 - 03.2018
Marketing And Management
University of Phoenix
High School Diploma -
Broadmoor Senior High School
Marketing And Management
University of Louisiana At Monroe, Some College
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