DORIEN WILLIAMS
Detroit
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Knowledgeable Accountant proficient in laws and procedures governing business operations, tax filings and regulatory compliance. Handles detail-oriented work in methodical and organized fashion. Leverages field expertise, resourcefulness and diligence to make positive impact on business operations.
Overview
10
10
years of professional experience
Work History
Accountant
Express Employment Professionals
06.2021 - Current
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Created and processed work orders to be shipped out daily.
- Tracked drivers, mileage, and gas.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
Recording Auditor
Quicken Loans
11.2019 - 06.2021
- Ensures compliance with established internal control procedures
- Examined records, reports, operating practices and documentation
- Further more B2C experience with verifying assets and potential liabilities by comparing credit history items along with received documents
- Perform Auditing test and procedures for Mortgage loans
- Listen to consumer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information
- Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
- Review loan agreements to ensure that they are complete and accurate according to policy
- Stay abreast of new types of loans and other financial services and products to better meet customers' needs
- Review and update credit and loan files.
Daycare Teacher
Rainbow Village Childcare And Preschool
08.2019 - 06.2021
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Implemented curriculum to enhance classes with learning-focused activities.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Gathered materials and resources to prepare for lessons and activities.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed innovative activities to engage young children in learning process.
- Incorporated music, art and literature into curriculum.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
Patient Registration Specialist
Ascension Crittenton Hospital
01.2018 - 11.2019
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives
- Imaged and scanned patient and registration documentation into electronic patient records
- Process patient admission and discharge documents
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties
- Post medical insurance billings
- Protect the security of medical records to ensure that confidentiality is maintained.
Claims Processor
Blue Cross And Blue Shield
11.2016 - 10.2018
- Kept detailed records on individual insurance claims and incorporated into detailed client files
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations
- Assistance in approval or denial of covered Benefits
- Responded to customer calls swiftly to resolve issues and answer questions
- Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities
- Contacted insurance companies to discuss and resolve unpaid claims and incorrectly paid claims
- Conducted annual reviews of existing policies to update information
- Calculated premiums and established payment methods for sales.
Customer Connection Technician
Inbound call center for General Motors
01.2015 - 12.2015
- CCT: Assist customers with connecting Onstar unit to vehicle and simulating vehicle features according to package purchased by customer
- Diagnosed any failures with TCU command Center, Reported analysis if no resolution was provided
- Contacted Dealerships to set up appointments for module failures or Onstar unit replacements
- Assisted with toggling into the vehicle to unlock or lock vehicle, locate stolen vehicles and emergency services
- Assist members in troubleshooting technical interruptions with vehicles Wifi, Bluetooth Pairing, GM rewards enrollment assistance and Mobile Applications
- Other designated duties: Customer Support: Granted members with discounted loyalty programs and/or complimentary plans for Onstar account.
Education
BA - Early Childhood Education
WCCCD
Detroit, MI08.2026
High School Diploma - undefined
University Prep of Science of And Math
Detroit, MI12.2015
Skills
- Admissions Screening
- Data Confirmation
- Patient Registration
- Verifying Eligibility
- Bookkeeping
- Auditing
- Cash Flow analysis
- Lesson Planning
- Early Childhood Education
- Behavior Modeling
- Activity Planning
- Curriculum Development
Personal Information
Title: Patient Registration Specialist
Timeline
Accountant
Express Employment Professionals
06.2021 - Current
Recording Auditor
Quicken Loans
11.2019 - 06.2021
Daycare Teacher
Rainbow Village Childcare And Preschool
08.2019 - 06.2021
Patient Registration Specialist
Ascension Crittenton Hospital
01.2018 - 11.2019
Claims Processor
Blue Cross And Blue Shield
11.2016 - 10.2018
Customer Connection Technician
Inbound call center for General Motors
01.2015 - 12.2015
BA - Early Childhood Education
WCCCD
High School Diploma - undefined
University Prep of Science of And Math