Dorinda Lumpkin
Gadsden,AL
Summary
I am a quick learner and very good with people. I am a very ambitious goal oriented person. I always strive to be the very best at whatever I do. I would love the opportunity to grow with this company as I would like for Fehrer to be the last company I work for. I look forward to see what my future with Fehrer holds for me.
Overview
35
35
years of professional experience
Work History
Production Worker
Fehrer Automotive
Gadsden, AL
01.2024 - Current
- Monitored inventory levels and replenished supplies as needed.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Analyzed work orders to determine materials needed for each production batch.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Adhered strictly to established guidelines and procedures while performing duties.
- Communicated with team members regarding tasks assigned during shift.
- Inspected finished products for quality and adherence to customer specifications.
- Cleaned up work area at end of shift to maintain safe working environment.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Tracked production data such as number of items produced per hour, day, week.
- Ensured proper labeling of completed products before shipping out.
- Met or exceeded target for on-time customer shipments.
- Followed safety protocols while operating machines and equipment.
Production Worker
Prince Metal Stampings USA, Inc.
Attalla, USA
07.2023 - 12.2023
- Quality lead
- Classified defects from finished orders for record tracking and statistics.
- Reported any issues to supervisor immediately for resolution.
- Adhered strictly to established guidelines and procedures while performing duties.
- Provided assistance in loading and unloading containers onto trailers for transport.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Monitored production line operations to ensure efficiency and accuracy.
- Communicated with team members regarding tasks assigned during shift.
- Used hand trucks and forklifts to unload, load and transport items.
- Inspected finished products for quality and adherence to customer specifications.
- Cleaned up work area at end of shift to maintain safe working environment.
- Produced quality products by palletizing, packaging and assembling finished items.
- Operated forklift to move materials and finished products within warehouse.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Used daily system logs to document production information, discussing issues with management.
- Inspected product quality prior to packaging and shipment.
- Ensured proper labeling of completed products before shipping out.
- Identified defective parts or components and removed them from production line.
- Followed safety protocols while operating machines and equipment.
- Separated products according to weight, grade and size of material to produce final product.
- Kept operations area neat and orderly to minimize obstacles.
Branch Manager
BBVA BANK USA
Gadsden, USA
01.2006 - 06.2020
- I started with BBVA as a Sales Representative and was promoted to a Private Banker and then became the Branch Manager
- Resolved escalated customer complaints in a timely manner.
- Disciplined employees to encourage compliance with company policies and procedures.
- Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.
- Established strong working relationships with external partners such as vendors and suppliers.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Verified cash by balancing cash drawers and maintaining cash count records.
- Analyzed data to identify trends related to products, services, customers and markets served by the branch.
- Conducted regular performance reviews for all employees in the branch.
- Established and built customer relationships through targeted outreach and initiatives.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
- Planned work schedules to maintain adequate staffing levels.
- Developed and implemented financial strategies to maximize profits and reduce costs.
- Conducted reviews and evaluations for cost-reduction opportunities.
- Identified opportunities for process improvement initiatives within the branch.
- Participated in community events to promote brand awareness.
- Assisted other branches when needed during peak periods or special projects.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Grew business banking relationships through proactive outreach.
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Provided feedback on employee performance evaluations conducted by supervisors.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Managed staff scheduling, hiring and training processes.
Store Manager
CLP Corporation, McDonald's
Gadsden, USA
01.1990 - 01.2006
- I started as a crew member and worked my way up to be the Store Manager
- I was a store manager for ten years of the sixteen I worked for them
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Updated and maintained store signage and displays.
- Monitored inventory levels and placed orders to restock shelves.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Implemented successful business strategies to increase revenue and target new markets.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Delegated work to staff, setting priorities and goals.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Identified opportunities for cost savings through waste reduction initiatives.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Updated POS system with new products and promotional offers.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Recruited, trained and supervised new employees.
- Resolved customer complaints in a timely manner.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Some college - Nursing
Gadsden State Community College
Gadsden, AL01.1996
High school diploma or GED -
Skills
- Banking
- Strategic Planning
- Retail Sales
- Store Management Experience
- Profit & Loss
- Management
- Sales Management
- Microsoft Word
- Outside Sales
- Business Development
- Operations Management
- Financial Services
- Account Management
- Relationship Management
- Assistant Manager Experience
- Mentoring
- Batch production
- Product packing
- Manufacturing support
- Product packaging
- Quality assurance
- Label application
- Product inspection
Timeline
Production Worker
Fehrer Automotive
01.2024 - Current
Production Worker
Prince Metal Stampings USA, Inc.
07.2023 - 12.2023
Branch Manager
BBVA BANK USA
01.2006 - 06.2020
Store Manager
CLP Corporation, McDonald's
01.1990 - 01.2006
Some college - Nursing
Gadsden State Community College