Doris Torres

• Developed strategies to perform accurate and consistent Interpretation LEP clients /patients.
• Managed over 20 calls for counselors as needed base
• Assist on interpreting for Psychiatrist, Counselors and Staff while in meetings with over 30 clients weekly, in person or remotely
• Maintained message content, tone, and emotion as closely as possible.
• May also translate documents and/or written instructions as needed base for limited English patients.

Interpreter International Institute of Buffalo as freelance Interpreter for 2009-2019

Journey's End Refugee worked experience 2013-2019

Approximately 2080 hours of competency based-on clinical coursework in various hospitals and clinics 2007

• Developed and maintained glossary of technical terms
• Translated procedural information to facilitate understanding between doctors and patients
• Interpreted spoken and written languages other than English and vice versa
• Equipped healthcare providers with cultural information to promote appropriate provision of health services
• Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns
• Followed ethical codes to protect confidentiality of patient medical information