Doris Jefferson
Birmingham,AL
Summary
Dynamic Administrative Assistant with proven expertise at Asplundh Tree Expert, excelling in office administration and customer service. Demonstrated strong problem-solving skills while managing expense reports and enhancing data accuracy. Proficient in Microsoft Office Suite, ensuring efficient operations and fostering positive communication across departments. A dedicated team player committed to organizational success.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Asplundh Tree Expert
04.2015 - 10.2025
- Assisted in daily office operations, ensuring smooth workflow and communication among departments.
- Supported document preparation and organization, maintaining efficient filing systems for easy access.
- Developed proficiency in office software, enhancing data entry accuracy and administrative efficiency.
- Screen phone calls and emails for Manager and Supervisors, providing accurate information or redirecting inquiries to appropriate staff members.
- Managed expense reports for Manger and mechanics by accurately tracking receipts, reconciling expenses , and submitting purchasing card reports in a timely manner.
- Responsible for maintaining registrations, decals ,annual permits and DOT inspections on all equipment.
- Managed all fuel cards for employees.
- Order and kept track of uniforms for employees.
- Serve as the point person for maintenance , mailing, shopping, supplies, equipment, bills and errands.
- Coordinated equipment logistics to ensure timely availability for operational needs.
Administrative Assistant
Hibbett Sporting Goods
03.2006 - 05.2014
- Provided administrative support to the Director of Distribution and the Director of Logistics
- Prepared 2 weekly fuel reports to be emailed and mailed to Ryder who provided truck rental,supply chain management and fleet management services.
- Sorted and filed sales receipts for over 900 stores monthly
- Handled the tasks of accounting like managing truck driver's payroll for 31 truck drivers and temporary agency employees.
- Reviewed and edited driver's logs for hours for payroll.
- All of the driver's paperwork including hotel receipts and fuel.
- Prepared a monthly expense report to the Accounting Department.
- Took calls from stores and process their shipment in the UPS Worldship Database.
- Maintained weekly sales report of all 900 stores.
- Assisted new employees with ADP Payroll.
- Filed all Bill of Ladings for truck drivers for all stores.
- Use the TMS database to update loads that deliver to the warehouse.
- Responsible for monitoring the P&L Warehouse Report and distributed to the Directors.
- Updated inbound trailer log report.
- Served as a backup for other employees in the office.
- Organized a monthly birthday luncheon for all employees for day shift and night shift promoting a positive company culture and boosting employee morale.
Education
Computer Science
The University of Alabama
Tuscaloosa, ALMedical Technology
Jefferson State Community College
Birmingham, Alabama, ALHigh School Diploma -
A. H Parker High School
Birmingham, AL05-1982
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Strong problem solver
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
- Database entry
- Dedicated team player
- Records management
- Filing and data archiving
- Invoice processing
- Mail handling
- Multi-line phone systems
Timeline
Administrative Assistant
Asplundh Tree Expert
04.2015 - 10.2025
Administrative Assistant
Hibbett Sporting Goods
03.2006 - 05.2014
Computer Science
The University of Alabama
Medical Technology
Jefferson State Community College
High School Diploma -
A. H Parker High School