Doris Mott
Sacramento,CA
Summary
Skilled phlebotomist currently volunteering for more experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Certified Phlebotomist well-versed in venipuncture, capillary puncture, and special collection procedures. Detail-oriented and committed to maintaining the highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SUPPORT STAFF/DEEP CLEANER
WIND Youth Services
11.2022 - Current
- Developed and maintained relationships with community organizations and agencies
- Determined needs and relevant interventions based on each client's current cognitive abilities
- Monitored youth behavior, offered guidance and support for positive change
- Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms
- Helped youth develop and achieve personal goals with close support
- Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening
- Maintained cleanliness, sanitation and organization of assigned work areas
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
- Removed trash, debris and other waste materials from premises
- Handled equipment, chemicals, and materials properly and with caution
- Vacuumed and shampooed carpets, upholstery and other fabrics
Phlebotomist /Mental Health Technician
Sacramento Behavioral Health Hospital
Sacramento, CA
01.2024 - 10.2024
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Processed samples accurately and efficiently.
- Documented patient information into the electronic medical records system.
- Adhered to HIPAA guidelines regarding patient privacy.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Provided crisis intervention and de-escalation techniques to help manage patient behavior.
- Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
PHLEBOTOMY TECHNICIAN VOLUNTEER
Bio Labs
10.2023 - 11.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Centrifuged blood samples as outlined in clinical protocols
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation
- Used personal protective equipment correctly to protect coworkers and patients.
KEY HOLDER
Goodwill
06.2019 - 11.2022
- Assisted with team responsibilities by managing cash registers, product merchandising and cleaned
- Oversaw store operations including cash drawers counts, reviewed equipment management, and supervised staff
- Engaged with customers to build rapport and promote long-term loyalty for increased sales
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store
- Trained and supervised new employees to apply best practices in customer service and store operations.
HOUSEKEEPER
Motel 6 Hotel
02.2018 - 05.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
- Restocked room supplies such as facial tissues for personal touch with every job.
CASHIER
The Home Depot
09.2013 - 05.2016
- Greeted customers entering store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Monitored self-checkout systems and provided help in resolving complex problems
- Performed cash, card and check transactions to complete customer purchases.
Education
Licence - Phlebotomy
Phlebotomy Training Specialist
Sacramento, CA06.2023
Skills
- Excellent customer service
- Specimen Collection
- Phlebotomy Functions
- Manual and Finger Dexterity
- Blood Sample Collection
- Specimen Collection and
- Storage
- Venipuncture and Capillary
- Puncture
- Biohazardous Waste Disposal
- Cash Counting Machine
- Operations
- Crisis intervention
- Behavior monitoring
- Deep Cleaning Procedures
- Vacuuming and Dusting
- Supply Replenishment
Certification
- CPT- 02366005
- CPR/BLS- 5511229
Timeline
Phlebotomist /Mental Health Technician
Sacramento Behavioral Health Hospital
01.2024 - 10.2024
PHLEBOTOMY TECHNICIAN VOLUNTEER
Bio Labs
10.2023 - 11.2023
SUPPORT STAFF/DEEP CLEANER
WIND Youth Services
11.2022 - Current
KEY HOLDER
Goodwill
06.2019 - 11.2022
HOUSEKEEPER
Motel 6 Hotel
02.2018 - 05.2019
CASHIER
The Home Depot
09.2013 - 05.2016
Licence - Phlebotomy
Phlebotomy Training Specialist