Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteHybridOpen to relocation: No
Open To Work
Doris Ruiz Aranda
Midlothian,VA
Work Preference
Summary
Resourceful professional skilled in quickly mastering new concepts and adapting to diverse environments. Strong work ethic and interpersonal skills facilitate effective collaboration and independent problem-solving. Committed to continuous learning and successfully navigating challenges to enhance organizational effectiveness.
Overview
6
6
years of professional experience
Work History
Waitress
Westwood Fountain
Patterson Avenue, VA
07.2018 - 07.2019
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and communicated with kitchen staff.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Trained new staff on restaurant procedures and service standards to ensure consistent service quality.
- Processed payments using point-of-sale systems efficiently and accurately.
- Collaborated with team members to ensure smooth restaurant operations.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Delivered food and beverages promptly, contributing to positive guest experiences.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
- Communicated daily specials to customers.
Manager
Los Panchos Mexican Restaurant
Midlothian, VA
02.2018 - 07.2018
- Trained and supervised staff to improve service quality and boost team performance.
- Managed daily operations to deliver efficient restaurant service and ensure customer satisfaction.
- Developed schedules to optimize labor resources and meet peak service demands.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Ensured staff met performance standards to enhance overall service quality.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates based on skill levels to optimize team performance.
Purchasing Agent
Concept Foods
Fredericksburg, Virginia
04.2016 - 01.2018
- Evaluated supplier proposals to ensure cost-effectiveness and quality standards.
- Managed inventory levels to prevent stock shortages and excess supplies.
- Established supplier relationships to improve communication and collaboration, ensuring timely delivery of quality materials.
- Worked closely with accounting department to resolve any billing issues with vendors.
- Coordinated logistics such as transportation schedules for incoming shipments.
- Negotiated competitive pricing with vendors, securing advantageous terms for goods and services.
- Reviewed invoices for accuracy prior to processing payments.
- Investigated damaged or defective items shipped from suppliers before approving payment.
- Monitored critical item inventory levels to prevent stock outs, balancing availability with cost management.
- Attended trade shows and conferences related to the industry in order to find new sources of supply.
Waitress
Lalo's Cocina
Broad Street , VA
01.2015 - 08.2015
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and communicated with kitchen staff.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Assisted in training new staff on restaurant procedures and service standards.
- Processed payments using point-of-sale systems efficiently and accurately.
- Collaborated with team members to ensure smooth restaurant operations.
- Resolved customer inquiries and issues promptly to maintain positive a positive dining experience.
- Delivered food and beverages promptly to enhance guest experience.
- Monitored customer satisfaction throughout meal service by checking back regularly.
- Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
- Prepared checks accurately and processed payments promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Coordinated onboarding of new staff to improve integration into team.
Waitress
Plaza Azteca
Short Pump, Virginia
03.2014 - 12.2014
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders accurately and communicated with kitchen staff.
- Processed payments using point-of-sale systems efficiently and accurately.
- Collaborated with team members to ensure smooth restaurant operations.
- Resolved customer inquiries and issues promptly to enhance dining experience.
- Delivered food and beverages promptly to enhance guest experience.
- Fostered positive relationships with regular customers through engaging conversations.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Followed up with customers during meal service to confirm satisfaction and address needs.
- Prepared checks accurately and processed payments promptly.
- Ensured customers had drinks available to enhance their dining experience.
- Served alcoholic beverages responsibly in accordance with state laws.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Trained new employees to perform duties.
Waitress
Mexico Restaurant
Midlothian, Virginia
08.2013 - 03.2014
- Provided excellent customer service in a fast-paced dining environment.
- Captured customer orders accurately and relayed them efficiently to kitchen staff to facilitate timely meal preparation.
- Delivered food and beverages promptly to enhance guest experience.
- Coordinated with team members to maintain seamless restaurant operations and enhance overall dining experience.
- Handled customer inquiries and resolved issues promptly and professionally.
- Followed up with customers during meal service to confirm satisfaction and address any concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Answered questions about menu items, ingredients, and pricing.
- Maintained cleanliness of tables and dining areas throughout shifts.
- Assisted in training new staff on restaurant procedures and service standards.
- Processed payments using point-of-sale systems efficiently and accurately.
- Prepared checks accurately and processed payments promptly.
- Provided accurate change for cash transactions using a cash register system.
- Served alcoholic beverages responsibly in accordance with state laws.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
Education
GED -
VIRGINIA DEPARTMENT OF EDUCATION
Online06-2023
Skills
- Attention to detail
- Strong multitasking
- Organization skills
- Reliability and punctuality
- Problem solving
- Training and mentoring
- Market analysis
Languages
English
Professional
Spanish
Full Professional
Timeline
Waitress
Westwood Fountain
07.2018 - 07.2019
Manager
Los Panchos Mexican Restaurant
02.2018 - 07.2018
Purchasing Agent
Concept Foods
04.2016 - 01.2018
Waitress
Lalo's Cocina
01.2015 - 08.2015
Waitress
Plaza Azteca
03.2014 - 12.2014
Waitress
Mexico Restaurant
08.2013 - 03.2014
GED -
VIRGINIA DEPARTMENT OF EDUCATION