Doris Serna
Midlothian,IL
Overview
9
9
years of professional experience
Work History
Manager/Waitress/Payroll Specialist
El Chaparro Mexican Food
Hickory Hills, IL
05.2019 - Current
- Directed recruitment, hiring, and training of new staff members.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Processed payroll using specialized software applications.
- Managed payroll for employees at different locations.
- Processed payroll documentation accurately and efficiently.
- Gained customer service knowledge by working with customers daily.
Receptionist
Hometown Bagel
Alsip, IL
11.2015 - 05.2019
- Assisted with special projects assigned by management when required.
- Answered incoming calls, took messages, and transferred calls.
- Received orders via email/phone.
- Prepared and sent out invoices
- Gained clerical knowledge.
Education
Bachelor of Science - Accounting
Saint Xavier University
Chicago, IL05-2021
Skills
- Time Management
- Schedule Preparation
- Customer Service
- Work Planning and Prioritization
- MS Office
- Problem-solving abilities
- Attention to Detail
- Administration and Reporting
- Hiring and Training
- Proficiency in quickbooks
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
References available upon request.
Timeline
Manager/Waitress/Payroll Specialist
El Chaparro Mexican Food
05.2019 - Current
Receptionist
Hometown Bagel
11.2015 - 05.2019
Bachelor of Science - Accounting
Saint Xavier University
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