Doris Vélez Casiano
Orlando,FL
Summary
Respected professional with experience in maintaining medical charts and improving patient documentation. Smart Health Information Management Director driven to resolve issues and conflicts effectively while remaining calm in all types of situations. Offering decision- making, leadership and communication talents. Bilingual Health Information Management Director highly knowledgeable in electronic health records software and recruiting and onboarding new employees. Communicative professional working collaboratively with departments to minimize risk and effectively resolve issues. Looking to take on a challenging role with an established organization.
Overview
25
25
years of professional experience
Work History
Health Information Management Specialist
UHS-Central Florida Behavioral Hospital
03.2021 - Current
- It ensured compliance with regulations by closely following HIPAA guidelines and protecting patient confidentiality.
- Developed a robust filing system for physical records, increasing accessibility and reducing misplaced documents.
- Provided exceptional customer service by responding promptly to inquiries from patients, insurance companies, and other stakeholders regarding medical records issues.
- Assisted in conducting internal audits on medical records, identifying areas for improvement and implementing corrective action plans.
Executive Secretary
Hospital El Maestro
05.2006 - 01.2007
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
Release of Information Specialist
Hospital El Maestro
06.1999 - 05.2006
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Promoted patient privacy rights by educating staff members on best practices for handling sensitive information appropriately during the release process.
- Streamlined workflows within the department by introducing digital tools that reduced manual tasks involved in processing requests for information release.
- Maintained historical reference by abstracting and coding clinical data such as diseases, operations procedures and therapies.
Education
Master of Health Administration - Healthcare Compliance And Privacy
University of Phoenix
Phoenix, AZ01.2025
Bachelor of Science - Health Management
University of Phoenix
Phoenix, AZ03.2021
Skills
- HIPAA Regulations Understanding
- Healthcare Compliance Knowledge
- Medical Terminology Familiarity
- Healthcare Reimbursement
- Healthcare Data Analytics
- Revenue Cycle Management
- Healthcare Policy Understanding
Languages
Spanish
Native or Bilingual
Timeline
Health Information Management Specialist
UHS-Central Florida Behavioral Hospital
03.2021 - Current
Executive Secretary
Hospital El Maestro
05.2006 - 01.2007
Release of Information Specialist
Hospital El Maestro
06.1999 - 05.2006
Master of Health Administration - Healthcare Compliance And Privacy
University of Phoenix
Bachelor of Science - Health Management
University of Phoenix
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