Doris White
Chattanooga,TN
Summary
Results-driven Emergency Communications Specialist with over 20 years of experience in emergency response coordination, radio communication management, and training development. Committed to enhancing team preparedness and ensuring compliance with safety regulations.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Emergency Communications Specialist
LIFEFORCE Air Medical
Chattanooga, Tennessee
07.2006 - Current
- Coordinated emergency communications for air medical transport operations to ensure timely response.
- Managed radio transmissions between flight crews and ground teams to ensure clear communication during air medical operations.
- Collaborated with healthcare providers to promptly relay critical patient information, enhancing response times in emergencies.
- Monitored multiple communication channels for urgent requests to maintain operational efficiency.
- Trained new staff on communication systems and emergency procedures to enhance team preparedness.
- Ensured compliance with safety regulations during emergency call handling for risk mitigation.
- Documented all communications accurately for operational records and compliance audits.
- Conducted quality assurance checks on call recordings to ensure compliance with operational standards.
Emergency Communication QA & Training Coordinator
Erlanger Hospital
Chattanooga, Tennessee
06.2006 - Current
- Developed instructional materials to improve employee learning outcomes and compliance adherence.
- Coordinated scheduling and logistics for training sessions to maximize attendance and engagement.
- Conducted orientation sessions to facilitate onboarding of new employees.
- Supported onboarding through hosting engaging orientation sessions.
- Evaluated employee performance before, during, and after training sessions.
- Maintained accurate records of training participation and employee progress.
- Mentored new staff members to foster skills and knowledge, leading to improved client satisfaction.
- Documented all training conducted to uphold organizational standards.
Education
License - Emergency Medicine
Chattanooga State Community College
Chattanooga, TN05-1990
High School Diploma -
Tygarts Valley High School
Mill Creek, WV06-1977
Skills
- Emergency coordination
- Radio communication management
- Information relay
- Operational efficiency
- Safety compliance
- Operational efficiency audits
- Training delivery
Certification
- TN Paramedic License
- Certified Flight Communicator
- Emergency Medical Dispatcher
Affiliations
- Workout with Personal Trainer Weekly
- Love outdoors and wood working
- Spending Time with my family
Timeline
Emergency Communications Specialist
LIFEFORCE Air Medical
07.2006 - Current
Emergency Communication QA & Training Coordinator
Erlanger Hospital
06.2006 - Current
License - Emergency Medicine
Chattanooga State Community College
High School Diploma -
Tygarts Valley High School