Doris Damar Lozier
Orlando,FL
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments like BurgerFi. Excelled in customer service and food preparation, enhancing customer satisfaction and streamlining kitchen operations. Demonstrated exceptional multitasking and organizational skills, significantly improving service delivery and operational efficiency.
Overview
2025
2025
years of professional experience
Work History
Cook
BurgerFi
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Stocker
Walmart
03.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Customer Service Representative
Cleantech
10.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Restaurant Busser
River Island
11.2023 - 02.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
Certificate - Logistics Management
Speedtech Training Center
Jeremie,Haïti05.2021
High School Diploma -
College Saint Louis
Jeremie, Haïti08.2018
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Kitchen organization
- Food preparation
Languages
English
Professional Working
French
Full Professional
Timeline
Stocker
Walmart
03.2024 - Current
Restaurant Busser
River Island
11.2023 - 02.2024
Customer Service Representative
Cleantech
10.2023 - 06.2024
Cook
BurgerFi
Certificate - Logistics Management
Speedtech Training Center
High School Diploma -
College Saint Louis
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