Dornice Green
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Office Administrator
Child Guidance Resource Centers
04.2022 - 11.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Made reminder calls
- Mail distribution-includes handling any monies (checks and credit card payments)
- Prepared the deposit daily
Facilitator/Cashier
Giant Supermarket
11.2018 - 04.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Shop customer online orders in a timely manner
- Trained new Giant direct hires to shop effectively
- Delivered groceries to customer customers vehicles when they arrive
Customer Service Representative
Superior Oil Company
07.2006 - 06.2010
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Greeted all customers who came in the office who needed assistance
- Made outbound calls to sign up potential customers
- Answered and returned all calls in a timely manner
- Opened and sorted incoming mail and prepared invoices
- Totaled all monies (cash payments, checks and credit cards) and made daily deposit to the bank
Education
High School Diploma -
Upper Darby High School
Upper Darby, PASkills
- Mail handling
- Typing 40 words per minute
- Scheduling appointments
- Schedule and calendar management
- Supply inventory
- File organization
- Office supply management
- Reception duties
Timeline
Office Administrator
Child Guidance Resource Centers
04.2022 - 11.2024
Facilitator/Cashier
Giant Supermarket
11.2018 - 04.2022
Customer Service Representative
Superior Oil Company
07.2006 - 06.2010
High School Diploma -
Upper Darby High School
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