Results-driven professional with a solid background in retail operations, specializing in staff training and visual merchandising. Successfully managed daily store functions, ensuring high customer satisfaction and effective inventory oversight.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
Portland
05.2023 - 06.2026
Assisted in managing daily store operations and team scheduling.
Trained and mentored new employees on store policies and procedures.
Conducted inventory management and ensured stock availability on shelves.
Handled customer inquiries and resolved issues promptly and professionally.
Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Senior Food and Beverage Server
Calaroge Terrace
Portland
05.2021 - 09.2024
Provided exceptional customer service to enhance guest dining experiences.
Managed order accuracy and timely delivery to guests at Calaroge Terrace.
Trained and mentored junior servers on food and beverage service standards.
Collaborated with kitchen staff to ensure smooth service during busy shifts.
Maintained cleanliness and organization of dining areas for optimal guest comfort.
Handled guest inquiries and resolved issues promptly to ensure satisfaction.
Assisted in setting up and breaking down dining events for special occasions.
Assisted in taking orders from customers accurately and efficiently.
Stocked bar area with glasses, napkins, straws, garnishes before each shift started.
Followed established cash handling procedures when ringing up customers' orders accurately.
Caretaker
Jeddy Beasley
Portland
01.2018 - 09.2021
Maintained cleanliness and order in living spaces for residents.
Assisted residents with daily activities and personal care needs.
Monitored resident well-being and reported concerns to management.
Prepared nutritious meals based on dietary restrictions and preferences.
Collaborated with healthcare professionals to coordinate care plans for residents.
Provided companionship and emotional support to residents as needed.