Dorothy Bewley
Lyndhurst
Summary
As a highly motivated, multi-faceted team member, I am seeking a position within a company that will allow me to develop my skillset but will immediately benefit from my contributions as well. Although I have extensive experience in the cutting tools/abrasives industry, my customer service skills translate to any commercial enterprise. Attention to detail, positive attitude, communication skills and follow up are all key characteristics that facilitate excellent client experiences and promote client retention as well as referral growth. I bring all of these attributes along with my proven work history and dependability to your organization.
Overview
36
36
years of professional experience
Work History
Inside Sales
Helix Linear Technologies
01.2017 - Current
- Worked to ensure a positive and hassle-free customer experience
- Process orders, prepare correspondences and fulfill customer needs to customers satisfaction
- Settled any customer disputes in a professional and pleasant manner
- Work closely with application engineers and process quotes in a timely manner
- Ensured superior customer experience.
Customer Service/ Pricing Analyst
Fives Landis Corp
01.2009 - 01.2017
- Handle incoming calls or inquiries from customers
- Assist customers effectively by solving customer disputes
- Complete supporting paperwork and data entry as required
- Process orders, prepare correspondences and fulfill customer needs to customer satisfaction
- Ensured superior customer experience.
Production Assistant
Fives Landis Corp
01.2009 - 01.1999
- Requisition and maintain inventories of materials or supplies necessary to meet production demands
- Distribute work orders to departments
- Plan and establish work schedules, assignments, and production sequences to meet production goals
- Read work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs
- Maintain operations data, such as time, production, and cost records and prepare management reports of production results
- Assistant to Purchasing, call vendors to get current, best prices
- Create purchase orders.
Production Worker
Fives Landis Corp
01.1989 - 01.1999
- Operate machinery in the production process, assist machine operator
- Diamond setter, Phonopoint operator
- Wit-O-Matic operator
- Swisher diamonds, pocket carbide tools, grind tables, Edge prep, Kland and hone diamond tool edges
- Braze diamonds to carbide, steel shanks
- Load and unload CNC machines.
Education
High School Diploma -
Berkshire JR/SR High School
01.1989
Skills
- Communication Skills Expert
- Patience Expert
- Positive Attitude Expert
- People Oriented Expert
- Attention to detail Expert
- Dependability Expert
- Multitasking Expert
Personal Information
Title: Inside Sales
Timeline
Inside Sales
Helix Linear Technologies
01.2017 - Current
Customer Service/ Pricing Analyst
Fives Landis Corp
01.2009 - 01.2017
Production Assistant
Fives Landis Corp
01.2009 - 01.1999
Production Worker
Fives Landis Corp
01.1989 - 01.1999
High School Diploma -
Berkshire JR/SR High School
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