Jerneé Watson
Ellenwood ,GA
Summary
Dynamic sales and service member with a proven track record in delivering exceptional customer satisfaction and resolving inquiries efficiently. Skilled in developing promotional strategies that have successfully driven increased foot traffic and sales growth. Strong communicator and adaptable team player, dedicated to fostering a knowledgeable and engaged team environment. Committed to enhancing customer loyalty and brand trust through relationship building and effective issue resolution.
Overview
2
2
years of professional experience
Work History
Sales and service member
Goodwill of north Ga
Atlanta, US, United States
06.2023 - 08.2025
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, enhancing overall customer satisfaction.
- Collaborated with team members to develop and implement promotional strategies, resulting in increased foot traffic and sales growth.
- Trained new staff on product knowledge and customer engagement strategies to foster a knowledgeable team environment.
- Maintained a clean and organized sales floor to create a welcoming environment for customers and facilitate ease of shopping.
- Developed strong relationships with repeat customers, enhancing retention rates and trust in the brand.
- Maintained compliance with company policies and procedures, contributing to a safe and effective work environment.
- Executed cash handling procedures accurately, ensuring financial integrity and accountability.
- Participated in training sessions to enhance product knowledge and sales techniques, staying updated on industry trends.
- Managed time effectively during busy periods, prioritizing tasks to ensure customer needs were met promptly.
- Promoted loyalty programs to customers, successfully increasing participation and enhancing customer engagement.
Education
High School Diploma -
Arabia Mountain High School
Lithonia, GA05.2025
Skills
Team Collaboration Expert
Cash Handling Expert
Adaptability Expert
Communication Skills Expert
Leadership Skills Expert
Problem Solving Expert
Retail Operations Expert
Time Management Expert
Relationship Building Expert
Issue Resolution Expert
Customer Engagement Expert
Customer Service Expert
Timeline
Sales and service member
Goodwill of north Ga
06.2023 - 08.2025
High School Diploma -
Arabia Mountain High School