Dorothy Broughton
Chicago,IL
Summary
Dedicated and dependable hospitality professional with years of experience in housekeeping. Experienced in maintaining high cleaning and sanitation standards, safely handling cleaning chemicals, managing multiple tasks, and working effectively as part of a team. Seeking Housekeeping Supervisor position where strong attention to detail, leadership, and commitment to guest satisfaction can contribute to a successful housekeeping team.
Overview
6
6
years of professional experience
Work History
Room Attendant
Radisson Blu Hotel
Chicago, Illinois
04.2024 - Current
- Replenished linens, towels, and toiletries to maintain guest comfort and satisfaction.
- Inspected rooms for maintenance issues and reported concerns promptly.
- Assisted guests with requests, enhancing their overall stay experience.
- Followed safety protocols while using cleaning chemicals and equipment.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
Room Attendant
Embassy Suites
Chicago
07.2022 - 04.2024
- Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
- Cleaned and sanitized guest rooms and common areas daily.
- Replenished linens, towels, and toiletries daily.
- Inspected rooms for maintenance issues and reported concerns promptly.
- Assisted guests with requests to ensure a pleasant stay experience.
- Followed safety protocols while using cleaning chemicals and equipment.
- Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
- Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
- Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
Allied Security Services
Allied Universal Security Services
Chicago, Illinois
12.2020 - 06.2022
- Monitored premises to ensure safety and security of all personnel.
- Conducted routine patrols to detect and prevent potential security breaches.
- Responded to alarms and incidents, coordinating with local law enforcement.
- Maintained surveillance systems, ensuring proper functionality and coverage.
- Prepared detailed reports on daily activities and incidents for management review.
- Assisted in training new security staff on policies and procedures.
- Executed daily operational tasks efficiently accurately and efficiently.
Education
Excel Englewood Academy
Chicago, ILSkills
- Room sanitation
- Cleaning standards
- Safe chemical handling
- Workplace safety
- Attention to detail
- Time management
- Multitasking
- Team collaboration
Timeline
Room Attendant
Radisson Blu Hotel
04.2024 - Current
Room Attendant
Embassy Suites
07.2022 - 04.2024
Allied Security Services
Allied Universal Security Services
12.2020 - 06.2022
Excel Englewood Academy