Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristey Martine

Fort Collins,CO

Summary

Dedicated Room Attendant with extensive experience at Fort Collins Marriott, excelling in room sanitation and customer service. Proven ability to manage inventory efficiently and implement deep cleaning techniques, ensuring guest satisfaction and safety. Recognized for attention to detail and self-motivation, consistently delivering high standards in housekeeping.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Room Attendant

Fort Collins Marriott
Fort Collins, Colorado
09.2022 - 11.2024
  • Cleaned guest rooms following established safety and sanitation standards.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked supplies in rooms and common areas for guest convenience.
  • Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Reported lost-and-found items promptly to the supervisor or manager on duty.
  • Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
  • Responded quickly to guest inquiries and delivered linens and personal care items upon request.
  • Managed linen cart by keeping neat and organized.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
  • Assisted in laundry operations by sorting and folding linens efficiently.

Room Attendant

spring wood suites
Fort Collins, Colorado
03.2024 - 2024
  • Cleaned guest rooms following established safety and sanitation standards.
  • Restocked supplies in rooms and common areas for guest convenience.
  • Reported maintenance issues promptly to ensure guest comfort.
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Demonstrated excellent customer service skills when interacting with guests throughout their stay.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
  • Managed linen cart by keeping neat and organized.
  • Reported lost-and-found items promptly to the supervisor or manager on duty.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Room Attendent

Springhill Suites By Marriott
Durango, Colorado
09.2020 - 03.2022
  • Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Inspected furniture for damage or stains in between guest stays.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Assisted other departments with special projects when asked by the supervisor or manager.
  • Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
  • Organized supplies for use based on expected customer needs.
  • Checked for damage to walls or furniture and reported any issues to the supervisor.
  • Locked guest rooms after performing housekeeping services and maintained complete security.
  • Swept hallways, lobbies, stairwells, elevators, restaurants, lounges and other public areas as needed.
  • Reported lost-and-found items promptly to the supervisor or manager on duty.
  • Trained newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Stocked linen closets with fresh supplies of sheets, towels and other linens as required.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Responded quickly to guest inquiries and delivered linens and personal care items upon request.
  • Managed linen cart by keeping neat and organized.
  • Vacuumed, dusted and polished furniture in common areas, hallways and waiting areas at elevators.
  • Inspected rooms for safety hazards and working conditions of equipment to report repair needs to maintenance team.
  • Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
  • Set up housekeeping carts with appropriate supplies for each room assigned on daily basis.
  • Replenished amenities in guest rooms such as soap, shampoo, writing materials, and towels.
  • Interacted with guests to address requests or concerns promptly.
  • Followed safety protocols to ensure a safe work environment.
  • Assisted in laundry duties, including washing and folding linens.
  • Maintained cleanliness of public areas, including lobbies and hallways.
  • Reported maintenance issues to ensure timely resolution.
  • Cleaned and sanitized guest rooms and common areas daily.

Education

High School Diploma -

Gordon Bernell Charter School
Albuquerque, NM
06-2019

Skills

  • Room sanitation
  • Inventory management
  • Deep cleaning techniques
  • Safety hazard inspection
  • Customer service
  • Time management
  • Attention to detail
  • Problem solving
  • Room preparation
  • Housekeeping knowledge
  • Room inspection
  • Self motivation
  • Cleaning methods

Certification

Top Highest score in Cleaniness

Timeline

Room Attendant

spring wood suites
03.2024 - 2024

Room Attendant

Fort Collins Marriott
09.2022 - 11.2024

Room Attendent

Springhill Suites By Marriott
09.2020 - 03.2022

High School Diploma -

Gordon Bernell Charter School

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