Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dorothy Costa

Summary

Motivated Sales Representative with proven expertise in exceeding sales quotas and customer retention. Skilled in persuasive negotiations and client development. Building long-term relationships and delivering exceptional service. Recognized for achieving significant growth in client base through effective prospecting and selling techniques.

Overview

8
8
years of professional experience

Work History

Sales Representative

Jack Daniels Audi
06.2017 - Current
  • Developed and maintained lasting relationships with customers through constant communication and quick responses, resulting in long-term loyalty and expanded client base.
  • Achieved and exceeded company-defined sales quotas.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.

Education

Bachelor of Arts - Communications

Ramapo College of New Jersey
Mahwah, NJ
05.2017

Skills

  • Customer Retention Abilities
  • Sales Expertise
  • Prospecting Skills
  • Converting Leads
  • Customer Relations
  • Persuasive Negotiations
  • Client Development and Retention
  • Quotas and Goals

Accomplishments

  • Ranked #36 in the Eastern region and #63 in the country for 2020.
  • Ranked #20 in the Eastern region and #45 in the country for 2021.
  • Ranked #15 in the Eastern region and #40 in the country for 2022.
  • Ranked #10 in the Eastern region and #21 in the country for 2023
  • Ranked #10 in the Eastern region and #29 in the country for 2024

Timeline

Sales Representative

Jack Daniels Audi
06.2017 - Current

Bachelor of Arts - Communications

Ramapo College of New Jersey

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