Dorothy Failla
Port Orange,FL
Summary
Dynamic leader with a proven track record at Main Street Hospitality Group, adept in operations management and fostering team unity. Excelled in enhancing sales, profitability, and operational efficiency through strategic planning and effective leadership. Skilled in vendor relationships and staff management, achieving high employee satisfaction and loyalty.
Overview
17
17
years of professional experience
Work History
General Manager
Main Street Hospitality Group
Daytona Beach, FL
05.2022 - 01.2025
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Built and maintained relationships with vendors and suppliers.
- Recruited team members to maintain adequate staffing levels.
- Provided coaching and mentoring support for employees at all levels of the organization.
- Monitored store performance and identified opportunities for improvement.
- Developed strategies to improve operational efficiency, reduce costs and maximize profitability.
- Assessed team performance through reviews leading to promotions or termination as necessary.
- Recruiting staff members events.
- Created policies, procedures and guidelines for staff members daily operations.
- Met safety and security standards required by state.
Project Management Liason
Systems East
Ormond Beach, FL
07.2021 - 02.2022
General Manager/ Bartender
Froggy’s Saloon
Daytona Beach, FL
08.2016 - 12.2021
Bartender
South Turn Restaurant
Daytona Beach, FL
06.2008 - 08.2020
Education
Occupational Therapy
Keiser University
Fort Lauderdale, FLSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Staff management
- Training and development
- Inventory control
- Goal setting
- Employee scheduling
- Verbal and written communication
- Schedule management
- Process improvements
- Deadline oriented
- Vendor relationships
- Project management
- Facility management
- Recruitment
- Purchasing
- Advertising and marketing
- Human resources management
Timeline
General Manager
Main Street Hospitality Group
05.2022 - 01.2025
Project Management Liason
Systems East
07.2021 - 02.2022
General Manager/ Bartender
Froggy’s Saloon
08.2016 - 12.2021
Bartender
South Turn Restaurant
06.2008 - 08.2020
Occupational Therapy
Keiser University