Dedicated Direct Support Professional with excellent communication skills and a strong commitment to client support. Proven ability to develop individualized support plans and ensure safety compliance.
Overview
8
8
years of professional experience
Work History
Direct Support Professional
Progressive Behavior Systems
Rupert, ID
01.2026 - Current
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Proven ability to learn quickly and adapt to new situations.
Collaborated with multidisciplinary teams to develop and implement individualized support plans.
Direct Support Professional
Altitude Supported Living
Burley, ID
02.2022 - 12.2023
Assisted clients with daily living activities to promote independence and personal growth.
Facilitated social and recreational activities to enhance client engagement and interaction.
Maintained a safe and clean environment by adhering to health and safety protocols.
Shift Leader
AutoZone
Burley, ID
01.2020 - 02.2022
Supervised daily operations, ensuring compliance with safety and customer service standards.
Managed inventory processes, including stock replenishment and organization within the store.
Trained and mentored team members to enhance performance and product knowledge.
Resolved customer issues promptly, fostering positive relationships and repeat business.
Customer Service Representative
Walmart
Burley, ID
05.2018 - 01.2020
Developed strong relationships with clients, fostering loyalty and repeat business.
Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
Delivered exceptional customer service, addressing concerns and resolving issues promptly.