DOROTHY JAMES
Texas Department Of Criminal Justice
ABILENE,TX
26
years of professional experience
Experienced administrative professional with a strong background in confidentiality, data entry, file management, and correctional recordkeeping. Known for accurate handling of sensitive information and dependable support in fast-paced environments.
Detail-oriented with experience in count room operations, intake processing, and case file management. Skilled in security awareness, database entry, and organizing documents for audits and compliance checks. Consistent focus on accuracy, confidentiality, and timely completion of daily tasks.
Work History
COUNT ROOM CLERK
8 Years 7 Months- Kept count of inmates in the Segregated area of the prison, including cell and bunk locations, wing and section of location. Safeguarded count room assets while following correctional security procedures. Coordinated with business office staff to correct posting errors and update records, enhancing accuracy of financial documentation. Organized documents for audits, reviews, and compliance verification.
- Demonstrated integrity and confidentiality with sensitive information. Ensured timely completion of daily tasks.
- Reviewed incoming paperwork and routed items to correct departments.
- Supported administrative tasks by copying, filing, scanning, and preparing correspondence.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operations of office equipment.
- Maintained filing system, ordered supplies, reported maintenance and repair issues.
CASE MANAGER
4 Months- Assessed offender needs and developed case plans supporting reentry, supervision, and institutional adjustment.
- Maintained case files, documentation of contacts, progress notes, and required reports.
- Prepared release documentation and verified offender information for release and discharge processes.
- Communicated with releasing officers, treatment providers, and facility staff to support continuity of services.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions. Informed clients on available programs, benefits, and services,
- Provided community resources for clients, simplifying their search for essential services.
- Order documents such as, Social Security Cards, Texas ID cards, Birth Certificates and DD214 if military, ensuring that they have necessary documents for reentering into their respective communities.
INTAKE CLERK
2 Years 2 Months- Processed offender intake documentation, including verifying any scars, marks and tattoos, verifying records for completeness and accuracy. Entered and updated intake data in correctional records systems with consistent attention to detail.
- Coordinated incoming paperwork with custody, classification, and medical staff to support intake flow.
- Explained intake requirements. Assisted inmates with completing necessary forms, providing explanations of required documentation and procedures.
- Upheld strict confidentiality standards while handling sensitive client information, safeguarding personal data privacy.
- Supported administrative staff with various tasks such as filing, copying, faxing, and mail distribution as needed.
SOCIAL SERVICE ANALYST
15 Years 6 Months- Analyzed case information to determine service needs, eligibility, and appropriate child welfare interventions.
- Coordinated with social workers, providers, and stakeholders to support client service plans.
- Monitored caseload.
- Maintained case files and documentation required by agency, ensuring compliance with ethical standards and privacy regulations.
Education
GED
CERTIFICATE OF COMPLETION - COMPUTER OPERATIONS
Skills
Database entry
Document management
Data management
Administrative support
Recordkeeping management
Data entry
Security awareness
Confidentiality
Organizational skills
Reliability
Professionalism
Timeline
CASE MANAGER
Texas Department Of Criminal Justice
05.2022 - 09.2022Read More
INTAKE CLERK
TEXAS DEPARTMENT OF CRINIMAL JUSTICE
03.2020 - 05.2022Read More
COUNT ROOM CLERK
Texas Department Of Criminal Justice
03.2018 - 10.2026Read More
SOCIAL SERVICE ANALYST
Department of Children and Family Services
03.2001 - 09.2016Read More
West Monroe High School
GED
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CAREER TRINING SPECIALIST
CERTIFICATE OF COMPLETION from COMPUTER OPERATIONS
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