Summary
Overview
Work History
Education
Skills
Timeline
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CEDRINA GAINES

Vallejo,CA

Summary

With over 10 years of diverse customer service experience, eager to leverage expertise and enhance organization with strong analytical skills, inbound sales proficiency, and dedication to customer relations. Committed to delivering exceptional service, cultivating positive relationships, and driving success in a collaborative setting.

Overview

9
9
years of professional experience

Work History

Count Room Clerk

California Grand Casino
04.2022 - 04.2024
  • Systematically organized and calculated casino chips.
  • Generate daily reports summarizing financial transactions.
  • Facilitated player engagement through poker game sales.

Transportation Security Officer

Department of Homeland Security
02.2018 - 03.2020
  • Implemented risk-based adaptive security operations procedures and protocols ensuring the safety of passengers and employees.
  • Authenticate identification documents.

Third Party Proposition Player

Knighted Ventures
04.2015 - 08.2017
  • Supervised gaming activities to uphold integrity standards.
  • Determine payout amounts and oversee payment collection processes.

Education

Medical Assistant

Western Career College
Antioch, CA

Skills

  • Cash handling
  • Communication
  • Customer service
  • Data analysis
  • Microsoft excel
  • Problem solving

Timeline

Count Room Clerk

California Grand Casino
04.2022 - 04.2024

Transportation Security Officer

Department of Homeland Security
02.2018 - 03.2020

Third Party Proposition Player

Knighted Ventures
04.2015 - 08.2017

Medical Assistant

Western Career College
CEDRINA GAINES