Barbara Grogan
Pawtucket,RI
Summary
Spirited professional with extensive experience in cash handling and employee supervision at Bally’s Twin River Casino. Proven track record in enhancing operational efficiency and fostering teamwork. Adept at utilizing cash counting machines while ensuring compliance with regulations. Recognized for attention to detail and adaptability in fast-paced environments.
Overview
2014
2014
years of professional experience
Work History
Count Room Supervisor
Bally’s Twin River Casino
- Ensured accuracy in cash counting for improved financial reporting and reduced discrepancies.
- Fostered a positive work atmosphere by addressing employee concerns promptly and effectively resolving conflicts as they arose.
- Monitored staff adherence to established safety regulations within the workplace, ensuring a safe environment for all employees at all times.
- Operated 10-key adding machines, money counters, and photocopiers.
- Maintained detailed records of count room activities for accurate auditing purposes and regulatory compliance requirements.
- Coordinated staff schedules, rotations and breaks.
- Adhered to regulatory, departmental and company policies surrounding casino operations.
Branch Operations Manager
Santander Bank
Pawtucket, RI
08.1992 - 05.2013
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth
- Monitored financial transactions to detect any suspicious activity or potential fraud.
- Completed daily Bank Secrecy Act reports.
- Complied with regulatory guidelines and requirements.
- Complied with established internal controls and policies.
Education
High School Diploma -
Charles E. Shea High School
Pawtucket, RI06.1991
Skills
- Cash handling expertise
- Cash counting machines
- Casino industry experience
- Teamwork
- Attention to detail
- Multitasking
- Reliability
- Adaptability and flexibility
- Cash handling
- Employee supervision
- Paperwork management
Timeline
Branch Operations Manager
Santander Bank
08.1992 - 05.2013
Count Room Supervisor
Bally’s Twin River Casino
High School Diploma -
Charles E. Shea High School