DOROTHY ROSE NAAB
Havertown,PA
Summary
I am a business student at West Chester University, majoring in Marketing with a minor in Studio Art. I have extensive experience working and collaborating with others, and I am excited to broaden my horizons in the professional world.
Overview
5
5
years of professional experience
Work History
Bartender
LoCaLi Wine Lounge
West Chester, PA
11.2025 - Current
- Mixed and served alcoholic and non-alcoholic beverages according to standard recipes.
- Coordinated private events at the venue to enhance client satisfaction and increase booking rates.
- Developed good working relationships with fellow employees through effective communication.
Restaurant Server
Tank and Libby's
Drexel Hill, United States
09.2023 - 08.2025
- Provided exceptional table service to guests, ensuring a memorable dining experience.
- Resolved guest concerns promptly, contributing to improved overall satisfaction.
- Managed cash and credit card transactions, ensuring accurate balance of receipts at the end of each shift.
Hostess/Busser
Tank and Libby's
Drexel Hill, United States
09.2021 - 08.2025
- Resolved guest inquiries and complaints, enhancing overall customer experience.
- Managed reservation system, optimizing seating arrangements and wait times.
- Collaborated with management to implement new guest check-in procedures.
Front Desk Employee
Aronimink Swim Club
Drexel Hill, United States
05.2021 - 08.2025
- Managed check-in and check-out processes efficiently, reducing wait times.
- Responded to guest inquiries and resolved issues promptly and professionally.
- Processed payments accurately, maintaining financial integrity and security.
- Supported membership growth by guiding prospective members through the sign-up process, resulting in increased paying memberships.
Volunteer
Thrift and Thrive
Drexel Hill, United States
01.2024 - 03.2024
- Delivered outstanding customer service by addressing inquiries and efficiently resolving issues, enhancing customer satisfaction.
- Maintained organized store environment, supporting charity efforts for the Domestic Abuse Project.
- Processed cash, credit, and debit transactions accurately at point of sale, ensuring financial integrity.
Education
Business And Public Management: Marketing
West Chester University
West Chester05-2028
High School Diploma -
Haverford High School
Havertown06-2020
Skills
- Event coordination
- Customer Service
- Microsoft Office proficiency
- Canva and Google Workspace
- Organizational skills
- Team collaboration
- Communication skills
Timeline
Bartender
LoCaLi Wine Lounge
11.2025 - Current
Volunteer
Thrift and Thrive
01.2024 - 03.2024
Restaurant Server
Tank and Libby's
09.2023 - 08.2025
Hostess/Busser
Tank and Libby's
09.2021 - 08.2025
Front Desk Employee
Aronimink Swim Club
05.2021 - 08.2025
Business And Public Management: Marketing
West Chester University
High School Diploma -
Haverford High School