Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Megan Stenson
Open To Work

Megan Stenson

Bartender, bar manager
Orange Park,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Server/Front of House ManagerBistro trainer, Bistro Server, bartenderServer/Server Trainer, bartender, keyholderCustom serviceBartender

Work Type

Part TimeContract WorkGig Work

Location Preference

On-SiteHybrid
Location: Orange Park, FLJacksonville, FL
Open to relocation: No

Salary Range

37000/yr - 200000/yr

Important To Me

Company Culture

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

20
20
years of professional experience
2
2
years of post-secondary education
2
2
Certification

Work History

Bartender

Cue and sheisha
Orange Park
07.2023 - 02.2026
  • Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
  • Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
  • Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
  • Efficiently handled cash transactions and accurately processed payments using POS system
  • Collaborated with kitchen staff to ensure timely delivery of food orders for customers seated at the bar
  • Provided exceptional customer service by engaging with guests in a friendly manner and anticipating their needs
  • Organized special events such as themed nights or live music performances to attract new customers
  • Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
  • Keep accurate and regular inventory placing orders in timely manner.
  • Vet possible new hires, follow threw making sure they are trained properly, set appropriate discipline for action, and let go employees who are not beneficial to our business.

Server/Front of House Manager

PICASSO'S
Jacksonville
02.2020 - 08.2023
  • Hire employees
  • Keep track inventory
  • Make orders so we dont run out inventory
  • Modify pos system
  • Run nightly sales report and verify sales and cash for day
  • Make bank runs
  • Check out severs and take out staff at end of shift
  • Able identify wines. Pair wines with food. Explain taste wine.
  • Meet and greet guest
  • Tell guest daily specials
  • Take orders properly
  • Input orders into POS system
  • Run food to tables
  • Prebus tables
  • Upsell
  • Polish glasses
  • Make sure restraunt stays clean and jobs are being done.

Bistro trainer, Bistro Server, bartender

Bistro Aix
Jacksonville
06.2019 - 03.2023
  • Greets and seats guests, presents menus to guests, informs them of special catch and soups.
  • Teach new employees all thats expected of them
  • Before allowing them to serve on their own make sure they know all items on menu, how they're prepared, every ingredient, they are able to professionally take orders, and preform all others duties.
  • During slow hours I am responsible to set up bar, make sure its stocked for rest of night, make all drinks at bar and with servers , know how properly prepare all drinks on menu , properly enter orders into pos systems.
  • Have knowledge of wines, liquors, and beers so you can help guest selections.
  • Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
  • Run the floor plan board, enter reservations into our system, consistently interacting with customers to assure we are retaining them.
  • Write guest orders on order slips, enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Knowledge of the menu, with the ability to make suggestions from the proper questions ask of the guest to determine what they are looking for

Server/Server Trainer, bartender, keyholder

Carrabba's Italian Grill
Jacksonville
06.2017 - 12.2020
  • Modify pos system
  • Run shift report, responsible all cash made during shift
  • Check out servers, bartenders and togo specialist. Collect all cash .
  • Apply customers discounts, voids, and mistakes
  • Greets and seats guests, presents menus to guests, informs them of special catch and soups.
  • Have knowledge of wines, liquors, and beers so you can help guest selections.
  • Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
  • Run the floor plan board, enter reservations into our system, consistently interacting with customers to assure we are retaining them.
  • Write guest orders on order slips, enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Knowledge of the menu, with the ability to make suggestions from the proper questions ask of the guest to determine what they are looking for.
  • Took Togo orders, inputting orders into pos system, ensure correct order is in bag, take order to car
  • Training for management., took several online courses

Server/Bartender

Burritio gallery
Jacksonville
01.2018 - 05.2020
  • Responsibility of taking food and beverage orders and must enter all orders as quickly as possible while maintaining the proper sequence.
  • Take drink orders and serve proper order
  • Serve ordered food and beverages in their section and to other sections as well as assisting others servers when unavailable to the task.
  • Coordinate with the kitchen to make sure that service is on time and the quality of the food is according to the company's standards.
  • Perform all delegated tasks as directed by the management and make sure that all the company's operational guidelines are upheld.
  • Meet and greet guest, give pleasurable dining experience
  • Maintain personal bank, make change

Education

Customer service management certification -

Florida State College at Jacksonville
Jacksonville, FL

Associate of Applied Science -

Florida State College
Jacksonville, FL
04.2012 - 04.2014

Skills

  • Bar management experiance
  • Restaurant management Experience
  • Inventory management
  • POS system operation
  • Event planning
  • Staff training
  • Sales reporting
  • Customer relationship management
  • Menu development and updating
  • Conflict resolution
  • Time management
  • Attention to detail
  • Waste reduction
  • Basic accounting
  • Scheduling coordination
  • Social media marketing
  • Group reservations management
  • Supply ordering
  • Cocktail development
  • Safe serving practices
  • Training and mentoring
  • Budget development
  • Product ordering knowledge
  • Rule enforcement
  • Team motivation (leadership skill)
  • Quick books
  • Vendor relationship management
  • Financial reporting
  • Inventory control
  • Event coordination

Certification

  • ServSafe, 06/01/24
  • Driver's License
  • Food Handler Certification
  • TIPS
  • CPR Certification
  • Customer service management certification (160hr course)

Timeline

Bartender

Cue and sheisha
07.2023 - 02.2026

Server/Front of House Manager

PICASSO'S
02.2020 - 08.2023

Bistro trainer, Bistro Server, bartender

Bistro Aix
06.2019 - 03.2023

Server/Bartender

Burritio gallery
01.2018 - 05.2020

Server/Server Trainer, bartender, keyholder

Carrabba's Italian Grill
06.2017 - 12.2020

Associate of Applied Science -

Florida State College
04.2012 - 04.2014

Customer service management certification -

Florida State College at Jacksonville

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Megan StensonBartender, bar manager