Dorothy Senatus
Fort Myers,FL
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Florida Coastal Dermatology
Naples, FL
01.2025 - Current
- Supported physician during dermatologic procedures.
- Escorted patients to examination rooms.
- Processed prescriptions as directed by provider.
- Prepared patients for surgical procedures.
- Maintained cleanliness and sterilization of medical instruments.
- Conducted follow-up calls to monitor patient recovery after surgical procedures.
- Applied wound care treatment effectively.
- Skillfully performed suture removals following surgical procedures.
Medical Assistant
Florida Cancer Specialists
Fort Myers, FL
05.2023 - 09.2024
- Updated charts with new allergy information and medication details.
- Completed lab orders requested by providers.
- Recorded and documented patient vitals.
- Escort patients to appropriate locations relevant to their appointments.
Activities Coordinator
Inspired Living
Bonita Springs, FL
07.2022 - 10.2023
- Assisted individuals with dementia issues.
- Coordinated and scheduled events efficiently.
- Aid in mealtime and resident transportation.
- Implemented safety protocols for all activities, ensuring compliance with regulatory standards and minimizing risks.
Medical Assistant
Lee Health System
Fort Myers, FL
12.2020 - 06.2022
- Administered injections following provider's instructions.
- Completed EKG procedures based on medical orders.
- Processed refill requests efficiently.
- Implemented effective wound care regimens.
- Facilitated the understanding of health information.
- Supported medical practitioners during various procedures.
Medical Assistant Intern
Florida Woman's Care
Fort Myers, FL
07.2020 - 11.2020
- Measured patients' vital signs.
- Aided provider with various gynecological procedures conducted in office.
- Recorded updates to medications and allergies consistently.
- Managed the seamless operation of check-in/check-out protocols.
- Organized scheduling for patient visits.
- Maintained precise records of patient health information.
- Performed various administrative tasks.
Medical Receptionist
Associates in Medicine & Surgery
LaBelle, FL
10.2018 - 12.2019
- Called patients to confirm scheduled appointments and obtain additional details.
- Checked patients in and out for appointments and collected co-payments.
- Compiled and coded patient information or data in appropriate computer system.
- Greeted and checked in patients, updating patient information in computer system.
- Completed relevant insurance and other claim forms.
- Processed patient payments and scanned identification and insurance cards.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Member Service Representative
Alta Resources: Blue Cross-Blue Shield
Fort Myers, FL
01.2018 - 10.2018
- Assisted with the opening of new accounts and processed account maintenance requests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Processed insurance claims using appropriate software applications.
- Processed insurance claims, verifying coverage and explaining benefits to patients.
- Resolved customer inquiries, complaints, and disputes related to insurance claims.
Education
Certificate - Medical Assisting
Southern Technical College
Fort Myers, FL08-2020
Skills
- Patient care
- Vital signs measurement
- Suture removal
- Wound care
- Medication administration
- Chart updating
- Effective communication
- Attention to detail
- Problem solving
- Event coordination
- Customer service
- Time management
- EKG set up and monitoring
- Electrodes placement
- Specimens collection and processing
- Problem-solving abilities
- Tray organization
- Calm and level-headed under duress
Languages
English
Native/ Bilingual
Haitian-Creole
Full Professional
Timeline
Medical Assistant
Florida Coastal Dermatology
01.2025 - Current
Medical Assistant
Florida Cancer Specialists
05.2023 - 09.2024
Activities Coordinator
Inspired Living
07.2022 - 10.2023
Medical Assistant
Lee Health System
12.2020 - 06.2022
Medical Assistant Intern
Florida Woman's Care
07.2020 - 11.2020
Medical Receptionist
Associates in Medicine & Surgery
10.2018 - 12.2019
Member Service Representative
Alta Resources: Blue Cross-Blue Shield
01.2018 - 10.2018
Certificate - Medical Assisting
Southern Technical College
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