Dorothy O. Turner
Birmingham,AL
Summary
Dedicated Dietary Supervisor with a strong background in overseeing dietary staff and developing meal plans for all types of patients and customers. Skilled in employee scheduling and task delegation, leading to improved compliance with nutritional guidelines and increased customer satisfaction.
Overview
33
33
years of professional experience
Work History
Dietary Supervisor
Children’s Hospital
Birmingham, AL
04.2018 - Current
- Supervised dietary staff to ensure compliance with nutritional guidelines and safety standards.
- Developed and implemented meal plans tailored to the needs of pediatric patients.
- Coordinated training sessions for new hires on food safety protocols and dietary procedures.
- Monitored inventory levels and managed procurement of food supplies to reduce waste.
- Oversaw resolution of customer inquiries to enhance satisfaction and foster loyalty.
- Analyzed customer feedback to identify trends and recommend service improvements.
- Set effective schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Store Manager
Arby's
Vestavia Hills, AL
02.1993 - 04.2018
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Implemented training programs to enhance staff skills and improve service quality.
- Developed and maintained inventory management systems for efficient stock control.
- Analyzed sales data to identify trends and adjust strategies for revenue growth.
- Fostered a positive work environment through effective team communication and conflict resolution.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Set effective schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Education
High School Diploma -
Ramsay High School
Birmingham, AL05.1995
Skills
- Staff management
- Task delegation
- Employee scheduling
- Food cost analysis
- Waste reduction
- Menu planning
- Collaboration and teamwork
- Employee recruitment
- Department management
- Food safety regulations
Languages
Gã
Native or Bilingual
Twi
Native or Bilingual
English
Native or Bilingual
Interests
- Documenting and sharing travel experiences
- Cooking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy cooking for friends and family gatherings
- Avid Reader
- I enjoy helping others and giving back to the community
Timeline
Dietary Supervisor
Children’s Hospital
04.2018 - Current
Store Manager
Arby's
02.1993 - 04.2018
High School Diploma -
Ramsay High School