Dorri Neville
Montague
Summary
Dependable candidate successful at managing multiple priorities with a positive attitude, willing to take on added responsibilities to meet company goals. Compassionate PCA with a gentle touch and caring attitude focused on treating people with dignity and respect. Expertise in PCA, collaborative team player with strong clinical and interpersonal skills. Available 40 hours per week, weekends, and evenings. Experienced in personal care and support for clients' daily activities, utilizing excellent communication and interpersonal skills to build trust. Knowledgeable in hygiene practices and safety protocols in caregiving.
Healthcare professional with focus on delivering high-quality personal care services. Known for fostering positive client relationships and adapting to changing needs seamlessly. Possesses strong skills in time management and personal care assistance.
Professional and experienced caregiver prepared for this role. Strong focus on providing compassionate and efficient care, with expertise in assisting with daily living activities and maintaining safe environment. Known for excellent teamwork and adaptability, ensuring high-quality results and reliable support in changing circumstances. Skilled in personal hygiene assistance, medication management, and emotional support, bringing empathy and patience to every interaction.
Overview
12
12
years of professional experience
Work History
Shopper
Shop Rite Food Market
11.2018 - Current
- Review customer orders closely to locate desired items and check application regularly to identify changes
- Ability to work productively with customers to meet order requirements and service expectations
- Memorize store layouts and planograms to fulfill orders using the shortest, most efficient route
- Consistently meet deadlines and quality goals for accuracy and timeliness
- Track substitutions and inform customers of changes
- Completing orders quickly and making good selections for customers
- Serve customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Consistently exceeded expectations
Baker
Penning’s Farm Market
09.2018 - 12.2019
- Consistently produced high-quality baked goods for customers
- Baked on average during apple season over 400 apple pies in weekend shift, cookies, doughnuts, pastries, and coffee cakes, decorated cakes, cupcakes, and other pastries according to customer requests
- Offered product samples to customers, generating additional sales through taste-testing
- Packaged and labeled baked goods with accurate descriptions and ingredients, finished product ready for sale
- Created appealing displays to showcase products in bakery
- Delivered exemplary customer service to guests, even in peak business periods to promote retention
- Complied with health and safety regulations to protect staff and customers, operated, and maintained bakery equipment, including ovens and mixers in safe manner
- Developed recipes for new products and improved existing recipes
- Determined baking times for various items, learned other teammates' work tasks to train as backup
Deli Clerk
Acme Fresh Market/A&P Supermarket
03.2013 - 06.2017
- Greeted customers at the counter to fulfill requests and answer questions. Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
- Documented customer orders and conveyed special requests to kitchen staff
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring. Increased sales by 5% suggesting our sale items. Prepared salads, soups and sandwiches for customers
Education
No Degree - PCA Certified
Marquis Home Care
Middletown, NY04-2025
Art, Stage Craft and Acting, Creative Writing, Typing, Bookkeeping
Hawthorne High School
Hawthorne, NJSkills
- Customer Service
- Reliable, Fast, Accurate
- Excellent communicator
- Strong organizational skills
- Maintain high satisfaction ratings
- Hospitality service expertise
- Problem Solver
- Detail oriented, order accuracy
- Strong work ethic
- Online order fulfillment
Timeline
Shopper
Shop Rite Food Market
11.2018 - Current
Baker
Penning’s Farm Market
09.2018 - 12.2019
Deli Clerk
Acme Fresh Market/A&P Supermarket
03.2013 - 06.2017
No Degree - PCA Certified
Marquis Home Care
Art, Stage Craft and Acting, Creative Writing, Typing, Bookkeeping
Hawthorne High School
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