Dorrieann (Dori) Williams
Amarillo,TX
Summary
I have a history of being a well rounded employee who can fit into any work environment and position. I am eager to work in new environments, learn new skills and meet new people. I have always maintained a professional and friendly relationship with coworkers and employers.
Overview
10
10
years of professional experience
Work History
Private Nanny
Mr.& Mrs.Headly
Pierre, SD
07.2023 - 12.2023
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
Warehouse Worker
Amazon
Fargo, ND
03.2023 - 07.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
All Round General Laborer
Walmart
Amarillo, TX
12.2021 - 07.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Maintained a professional appearance, ensuring all areas were clean and well-organized at all times.
Head Waiter
Malcolm's Diner
Amarillo, TX
09.2016 - 02.2020
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
Inventory Specialist
Buckle
Amarillo, TX
08.2016 - 01.2017
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
Special Needs Caregiver
Touch of Class
Amarillo, TX
05.2014 - 06.2016
- Worked with individuals with special needs to increase social skills and independence.
- Provided emotional support to enhance well-being and coping skills.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
- Prepared meals and snacks to provide proper nutrition and hydration.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
Education
High School Diploma -
Tascosa High School
Amarillo, TX05-2016
Skills
- Relationship building
- Schedule management
- Activity planning
- Customer service
- Patience and composure
- Packaging and labeling
- Self-motivated and disciplined
- Heavy lifting
- Warehouse safety
- Clear communication
- Problem-solving
- Team collaboration
Timeline
Private Nanny
Mr.& Mrs.Headly
07.2023 - 12.2023
Warehouse Worker
Amazon
03.2023 - 07.2023
All Round General Laborer
Walmart
12.2021 - 07.2022
Head Waiter
Malcolm's Diner
09.2016 - 02.2020
Inventory Specialist
Buckle
08.2016 - 01.2017
Special Needs Caregiver
Touch of Class
05.2014 - 06.2016
High School Diploma -
Tascosa High School