DORY PESANTE
Dallas,TX
Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Brings 6 + years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
16
16
years of professional experience
1
1
Language
Work History
Administration Officer
ENT And Sleep Medicine
Dallas, Texas
12.2016 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
- Aided colleagues, managers and customers through regular communication and assistance
- Created, prepared and delivered reports to various departments
- Drafted and distributed invoices for outstanding payments
- Standardized office structures and processes to promote collaboration and increased performance
- Managed company schedule to coordinate calendar and arrange travel
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers
- Delivered performance reviews, recommending additional training or advancements
- Maintained personnel records and updated internal databases to support document management
- Troubleshot employee concerns and recommended corrective actions to resolve issues
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments
- Targeted new customers to grow geographic reach and increase revenue.
Medical Assistant
Dallas ENT Group
Dallas, Texas
01.2007 - 12.2016
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Collected and documented patient medical information such as blood pressure and weight
- Completed clinical procedures and gathered patient data for interpretation by physician
- Sanitized, restocked and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Education
Bachelor Of Applied Arts And Science - Business Administration And Management
WGU UNIVERSITY
Skills
Professional skills: Allocating Resources, Excellent Communication, Client Relationship Managementundefined
Timeline
Administration Officer
ENT And Sleep Medicine
12.2016 - Current
Medical Assistant
Dallas ENT Group
01.2007 - 12.2016
Bachelor Of Applied Arts And Science - Business Administration And Management
WGU UNIVERSITY
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