Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dottie Henson Sharrer

Wylie,TX

Summary

Professional in mental health support with knack for creating welcoming and supportive environment for clients. Known for effectively managing communication and administrative duties to enhance service delivery. Focuses on team collaboration and achieving results, adapting to changing needs. Skilled in client interaction and organizational tasks, highly reliable and flexible.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Remote Insurance Verification/Billing Coordinator

Mint Dentistry
08.2022 - Current
  • Verify Patients Dental Insurance Before Scheduled Appointments to Ensure Proper Billing Cycle.
  • Verified accuracy of dental insurance information with 90% accuracy for 60-75 patients in 6 hours.

Administrative Assistant

MSF Electric
11.2024 - 05.2025
  • Filled in and maintained all job duties for employee on maternity leave
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Program Manager

LaunchAbility
07.2010 - 08.2014
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Manage and assign caseloads for 15 Early Intervention Specialists.
  • Worked closely with Transition Coordinator to revamp the agency’s transition process to improve timelines and meet state indicators.

Client Program Coordinator

North Bay Regional Center
07.2006 - 09.2008
  • Coordinate services for children ages 3 - 22 years old diagnosed with developmental disabilities.
  • Work with families and children to ensure that all their needs are being met through the community, school, and medical programs.
  • Work within the guidelines of the Lanterman Act and the Regional Center policies.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.

Education Coordinator

Hale Kipa, Inc.
04.2004 - 03.2006
  • Coordinated classroom settings in a community based residential program.
  • Created and implemented curriculum for youth with behavioral/psychiatric/and emotional diagnoses.
  • Worked closely with each youth's home school to implement the IEP or 504 plan.
  • Meet regularly with youth's teams to update the progress of the youth both academically and behaviorally.
  • Developed community education programming events and other activities designed to increase and improve educational outcomes.
  • Liaised between faculty, staff and administrators to coordinate educational program delivery.

Teacher

Hale Kipa, Inc.
04.2003 - 04.2004
  • Taught in a community based residential program for 7-12 year olds that had been removed from their homes and schools for behavioral/psychiatric/and emotional reasons.
  • Worked with youth's home schools to implement the IEP or 504 plan.
  • Provided feedback to home schools, Department of Health, and parents on a regular basis.
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.

P.A.S.S. Teacher

Amber Terrace Intermediate School
01.2002 - 01.2003
  • Taught in Special Education classroom for emotionally disturbed/ ADHD children.
  • Managed two aides in the classroom.
  • Charted daily the behaviors and actions of each student to help determine progress.
  • Spoke with parents regularly to keep them updated of their child's progress both academically and behaviorally.

Evaluation Specialist

Taylor Callahan Education Cooperative
08.2001 - 01.2002
  • Evaluated and observed students that were being considered for special education classes.
  • Interpreted test results for eligibility in special education.
  • Met with students and parents to explain test results and answer any questions.
  • Bi-weekly counseled a group for emotionally disturbed children.
  • Met with parents in ARD's (Admission, Review, and Dismissal Committee) to relay the progress of their students.

Education

M.Ed. - Counseling and Human Development

Hardin Simmons University
Abilene, TX
12.2000

B.S. - Education, Health Science Studies

Baylor University
Waco, TX
12.1998

X-ray Tech, NCT License

Performance Masters
Dallas,TX
07.2025

Skills

  • Deadline oriented
  • Team leadership
  • Decision-making
  • Special education
  • Performance evaluations
  • Observation reports
  • Problem-solving
  • Project management
  • Team leadership and direction

Certification

NCT License, Texas Medical Board

Texas Notary Public

Timeline

Administrative Assistant

MSF Electric
11.2024 - 05.2025

Remote Insurance Verification/Billing Coordinator

Mint Dentistry
08.2022 - Current

Program Manager

LaunchAbility
07.2010 - 08.2014

Client Program Coordinator

North Bay Regional Center
07.2006 - 09.2008

Education Coordinator

Hale Kipa, Inc.
04.2004 - 03.2006

Teacher

Hale Kipa, Inc.
04.2003 - 04.2004

P.A.S.S. Teacher

Amber Terrace Intermediate School
01.2002 - 01.2003

Evaluation Specialist

Taylor Callahan Education Cooperative
08.2001 - 01.2002

X-ray Tech, NCT License

Performance Masters

M.Ed. - Counseling and Human Development

Hardin Simmons University

B.S. - Education, Health Science Studies

Baylor University

Similar Profiles

CREATE PROFILE
Dottie Henson Sharrer